Rachel Pac
Venice,Florida
Personal Information
Title: Learning Systems & Educational Technology Specialist
Work Preference
Summary
Strategic educational leader with experience driving digital transformation, instructional innovation, and large-scale student success initiatives across K-12 and online higher education systems. Proven ability to lead cross-functional teams, scale learning platforms, and align academic strategy with measurable performance outcomes. Expertise in online program quality assurance, change management, faculty development, AI integration, and data-informed decision-making. Experienced in supporting 500+ learners across 10+ courses and programs, collaborating weekly with cross-functional stakeholders to advance institutional initiatives, improve retention, and enhance learner engagement at scale.
Skills
- Culture Building & Leadership Development
- Enterprise Academic Strategy & Digital Transformation
- Organizational Change & Large-Scale Adoption Leadership
- Institutional Growth
- KPI Architecture & Decision Systems
- Talent Strategy
- Retention & Performance Optimization
- Cross-Functional Executive Governance & Alignment
- Scalable Online Ecosystem & Platform Strategy
- AI-Enabled Innovation & Operational Modernization
- Data Intelligence
- Departmental leadership
- Course planning
- Technology integration
- Curriculum development
- Course evaluation
- Organization and prioritization
- Verbal and written communication
- Remote instruction
- Public speaking
- Career advisement
- Team leadership
- Motivational techniques
- Instructional design
- Goal setting
- D2L
- Student-centered learning
- Attention to detail
- Instructional technology
- Mentoring
- Teaching strategies
- Project management
- Conflict resolution
- Subject matter expertise
- Project-based learning
- Performance evaluations
- Curriculum creation
- Academic advisory
- Academic advising
- Classroom management
- Online teaching
- Learning outcome alignment
- Course development
Certification
- Certified Educational Technology Leader (CETL)
- Change Management Certification (ADKAR Model)
- Prosci Certification
- Online Learning Consortium (OLC)
- Certified Educator (MCE)
- Microsoft Certified Educator - Level 2
- Google AI Certificate
- WGU Academy
Education
B.S. - Elementary Education
Central Connecticut State University
M.S. - Educational Technology
University of Hartford
Ed.D. - Teacher Leadership
Walden University
Work History
Senior Course Instructor
Western Governors University
- Directed KPI-driven learner success strategy for 500 adult learners in a competency-based model, increasing retention by 20% through advanced engagement analytics and cross-functional collaboration with Product, Assessment, Academic Services, and EdTech teams to drive measurable performance and platform improvements.
- Designed and implemented data-informed Academic Action Plans and optimized instructional resources using performance analytics, driving measurable improvements in retention, course progression, engagement, and accessibility.
- Contribute to program planning, hiring, onboarding, and promotion processes to support a high-performing instructional team.
- Designed and facilitated synchronous and asynchronous learning experiences aligned to competency-based standards and adult learning theory, integrating AI tools and emerging technologies to enhance instructional quality, workflow efficiency, and learner support systems.
- Lead team meetings and strategic professional development initiatives focused on instructional quality, KPI alignment, and student-centered excellence.
- Led scalable virtual learning ecosystems, integrating data intelligence to improve engagement, accessibility, and completion rates while mentoring and coaching faculty on engagement strategies, digital tool integration, and performance-aligned instructional practices.
Technology Resource Specialist / Instructional Coach
Newington Public Schools
- Led district-wide professional development across six schools for 200+ educators in initiatives that accelerated instructional innovation and standards alignment, achieving a 67% implementation rate within five weeks.
- Guided cross-school STEM and digital learning programs for more than 10 years, aligning curriculum, coaching, and measurable student outcomes.
- Partnered with administrators to analyze student performance data (MAP Growth, Smarter Balanced, Connecticut Mastery Tests), informing instructional improvements that contributed to measurable gains in targeted grade levels.
Technology Coach
Hartford Public Schools
- Delivered integrated math, science, and technology instruction to K-6 learners.
- Secured $10,000+ in grants and donations, including 40 laptop devices, expanding equitable access to technology for underserved students.
Publications
Factors that Influence Technology Use, Learning management systems (LMS) optimization and digital platform enhancement, AI-enabled instructional design, workflow automation, and learner support systems, Enterprise-level technology adoption strategy across distributed instructional teams, Google and Microsoft education ecosystems integration within scalable learning environments, Faculty mentorship, supervisory coaching, and performance alignment
Timeline
B.S. - Elementary Education
Central Connecticut State University
M.S. - Educational Technology
University of Hartford
Ed.D. - Teacher Leadership
Walden University
Senior Course Instructor
Western Governors University
Technology Resource Specialist / Instructional Coach
Newington Public Schools
Technology Coach
Hartford Public Schools