Rachel Pagan
San Francisco,CA
Summary
Detail-oriented professional with 4+ years of experience in automotive accounts receivable and financial operations. Skilled in aging review, cash posting, account reconciliation, and discrepancy resolution. Strong Excel and reporting skills support accurate records and timely follow-up.
Overview
5
5
years of professional experience
Work History
Vehicle Acquisition Manager
Stewart Chevrolet Cadillac
Colma, CA
03.2025 - Current
- Negotiated vehicle purchases with owners, wholesalers, and auction contacts.
- Researched market pricing to guide acquisition decisions at Stewart dealership.
- Appraised trade-in vehicles for Stewart Chevrolet Cadillac sales and inventory needs.
- Inspected used vehicles for condition, equipment, and market fit.
- Coordinated title, payoff, and ownership paperwork, ensuring compliance and accuracy for acquired inventory.
- Developed and maintained strategic relationships with vendors and suppliers to secure competitive pricing and optimize vehicle availability.
- Evaluated vendor performance metrics against established criteria to determine appropriate levels of service and quality assurance.
- Conducted regular audits of inventory management systems to identify and implement improvements for efficiency.
- Analyzed business performance data and forecasted business results for upper management.
Accounts Receivable Analyst
Stewart Chevrolet Cadillac
Colma, CA
11.2021 - 03.2025
- Managed accounts receivable for automotive dealership customer and vendor accounts.
- Reviewed aging reports and followed up on overdue balances to reduce outstanding receivables.
- Posted payments in dealership accounting system and reconciled daily cash activity.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Conducted collection calls to inform customers about overdue balances and payment options. using clear communication and professional customer service.
- Resolved billing discrepancies with customers, lenders, and internal teams.
- Conducted thorough research into disputed invoices to clarify discrepancies and support resolution.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Prepared monthly reports summarizing account activity, including aging analysis and outstanding balance summaries, to inform management decisions.
- Maintained accurate records of all account receivable activities for audit purposes.
- Ensured compliance with applicable laws, regulations, accounting standards, and internal controls related to accounts receivable processes.
- Analyzed financial data to identify trends in customer payment patterns.
- Created spreadsheets to analyze and summarize incoming cash receipts for CEO, CFO and other executives.
- Coordinated with other departments when necessary to resolve billing issues quickly and efficiently.
- Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
Education
BBA - Accounting
San Francisco State University
San Francisco, CA09-2026
Skills
- Accounts receivable
- Account reconciliation
- Financial reporting
- Business analysis
- Data analysis
- Profit and loss management
- General ledger
- Microsoft Excel
- Asset management
- Attention to detail
- Business reporting
- Professional communication
- Verbal and written communication
- Communication skills
Timeline
Vehicle Acquisition Manager
Stewart Chevrolet Cadillac
03.2025 - Current
Accounts Receivable Analyst
Stewart Chevrolet Cadillac
11.2021 - 03.2025
BBA - Accounting
San Francisco State University