Rachel Palencia
Cypress,Texas
Summary
Organized and dependable candidate. Reliable employee offering good communication. Hardworking and possessing organizational skills. Goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista
85c Bakery Cafe
12.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
ITM Teller
First Community Credit Union
02.2023 - 04.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Kitchen Manager
El Comalito Taqueria y Cocina
04.2021 - 04.2022
- Regularly purchasing food and supplies
- Organizing food and supplies
- Preparing food
- Organizing the food trailer
- Taking customers' orders
- Handling money
- Helping get customer's orders ready
- Setting up and tearing down the trailer
Education
Associate of Arts - history
Lone Star College
9191 Barker Cypress Rd. Cypress, TX 7743305.2023
Skills
- Calm and Pleasant Demeanor
- Verbal and Written Communication
- Microsoft software
- Bilingual
Multitasking
Critical Thinking
Organizational Skills
Problem Resolution
Leisure Activities
- Played soccer for a club and my school in junior high and high school
- Played basketball for my junior high and high school
- Captain of the soccer team
- Helped in coaching the younger teams
- Managed the scoreboard
- Helped out at practices
- Currently doing Taekwondo
Awards
- Head of School Award 2018-2019 (High school)
- Head of School Award 2020-2021 (High school)
- Lone Star College-CyFair Fall 2021 President's List
- Lone Star College-CyFair Spring 2022 President's List
Taekwondo
I am currently a Kukkiwon certified first degree blackbelt. I have been practicing taekwondo for three years now at Champions Taekwondo Academy under Grandmaster Kim and Master Troy.
Timeline
Barista
85c Bakery Cafe
12.2023 - Current
ITM Teller
First Community Credit Union
02.2023 - 04.2023
Kitchen Manager
El Comalito Taqueria y Cocina
04.2021 - 04.2022
Associate of Arts - history
Lone Star College
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