Rachel Palmer
Rockford,MN
Summary
- Ordering
- Bookkeeping
- Scheduling
- Bank deposits
- Team leader
Overview
21
21
years of professional experience
Work History
Customer Service Representative
Rockler Woodworking and Hardware
08.2020 - 01.2024
- By providing helpful information, answering questions, and responding to complaints
- They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features
Store Manager
Casey's
08.2015 - 08.2020
- Bookkeeping
- Scheduling
- Inventory
- Oversaw 13 employees
- Cashiering
- Stocking
- Employment Decision Making
- Payroll
- Annual Reports
Bartender/ Assistant Manager
Red Vest Bar and Grill
09.2009 - 09.2015
- Inventory
- Face to Face Customer Service
- Helped where it was needed including the kitchen
- Restocking the Bar
Deli Lead
Rainbow foods
08.2006 - 06.2015
- Inventory
- Customer service
- Ordering
- Stocking
- Food preparation
- Taking orders
- Cleaning
Customer Service Representative/Call Center
Archway Marketing Services
09.2003 - 07.2005
- Took Phone Orders
- Placing Orders for Inventory
- Processing rebates for kitchenaid and kenmore rebates
- Provided assistance to clients
- Assisted customers in person
- Created customer appointments
- Scheduled reservations for customers
- Maintained up-to-date knowledge of customer accounts
- Confirmed payments, refunds, etc
- Resolved payment and order disputes
- Provided excellent technical support
- Operated the live chat
Assistant Manager
Casey's
08.2002 - 08.2003
Education
High school diploma or GED - Child Development
Rockford High School
Rockford, MN06.2001
Skills
- Bookkeeping
- Scheduling
- Inventory
- Cashiering
- Stocking
- QuickBooks
- Food Safety
- Restaurant experience
- Microsoft Excel
- Supervising Experience
- Interviewing
- Store Management Experience
- Food production
- Merchandising
- Live Chat
- Management
- Retail Management
- Assistant Manager Experience
- Leadership
- Food service
- Teaching
Willing To Relocate
Rockford, MN
Timeline
Customer Service Representative
Rockler Woodworking and Hardware
08.2020 - 01.2024
Store Manager
Casey's
08.2015 - 08.2020
Bartender/ Assistant Manager
Red Vest Bar and Grill
09.2009 - 09.2015
Deli Lead
Rainbow foods
08.2006 - 06.2015
Customer Service Representative/Call Center
Archway Marketing Services
09.2003 - 07.2005
Assistant Manager
Casey's
08.2002 - 08.2003
High school diploma or GED - Child Development
Rockford High School
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