Rachel Pineda
Houston,TX
Summary
Greet vendors, customers, job applicants and other visitors. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbook and issuing visitor badges.
Overview
4
4
years of professional experience
Work History
CSR/Dispatcher
Wayne Dalton Overhead Door
Houston, TX
08.2022 - 01.2025
- Greeted Customers and responded to inquires in a timely manner. Answered multi-line phone system, assisted customers with product information and scheduling services and ordering products. Routed service technicians to daily assignments. Data entry into daily/weekly spreadsheets.
Receptionist
A2Z Staffing Solutions
02.2021 - 07.2022
- Greeted Visitors and provided them with assistance needed. Answered multi-line phone system and transferred to correct extensions. Took messages, scheduled appointments for clients and new customers. Managed new clientele paperwork and on screening process.
Education
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Cypress Falls High School
Skills
- Processed paperwork, customer service support, record management, Microsoft works, clerical skills
Timeline
CSR/Dispatcher
Wayne Dalton Overhead Door
08.2022 - 01.2025
Receptionist
A2Z Staffing Solutions
02.2021 - 07.2022
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Cypress Falls High School