Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Portnoy-Wingate

Tacoma

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

25
25
years of professional experience
2003
2003
years of post-secondary education

Work History

Customer Service Representative

JCPenney
Puyallup
07.2004 - Current
  • Assisted customers with product inquiries and service requests.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed transactions accurately using point-of-sale systems.

Cashier

Kmartcorp
Tacoma
03.2000 - 11.2004
  • Processed customer transactions efficiently at Kmartcorp checkout.
  • Maintained accurate cash register balance during shifts at Kmartcorp.
  • Assisted customers with product inquiries and store navigation at Kmartcorp.

Education

Associate of Applied Science - Associates in Business

DeVry University
Tacoma, WA
07.2017 - 07.2025

Associate of Science - Counseling Psychology

Pierce College
Lakewood, WA
07.1990 - 09.1995

Clover Park High School
Lakewood, Wa

Skills

  • Customer service
  • Conflict resolution
  • Project management
  • Team collaboration
  • Money handling
  • Communication skills

Timeline

Associate of Applied Science - Associates in Business

DeVry University
07.2017 - 07.2025

Customer Service Representative

JCPenney
07.2004 - Current

Cashier

Kmartcorp
03.2000 - 11.2004

Associate of Science - Counseling Psychology

Pierce College
07.1990 - 09.1995

Clover Park High School

Similar Profiles

CREATE PROFILE