Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Entrepreneur
901Sips
06.2022 - Current
Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
Interacted well with customers to build connections and nurture relationships.
Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Boutique Owner
Lily Harvee Boutique
11.2019 - 12.2023
Improved customer satisfaction with personalized styling consultations and attentive service, fostering repeat business.
Built a loyal customer base through engaging social media content, regular email newsletters, and exclusive promotions.
Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
Organized special events to attract new customers
Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
Arranged special marketing initiatives and in-store promotions to successfully bring in revenue
Lead Bartender
Ruths Hospitality Group Inc.
04.2019 - 05.2023
Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.