Rachel Quinn
Summary
Outgoing pursuing flexible full-time employment with weekend and evening shift options.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
1
1
Certification
1
1
Master nail manicurist
Work History
CNA
BrightStar Care
MARIETTA, GA
02.2024 - 12.2024
- Reported changes in patient conditions to registered nurse or physician.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Helped residents walk with or without self-help devices.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Supported non-ambulatory residents in range of motion exercises.
- Reminded patients to take prescribed medications or nutritional supplements.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Transported residents within the facility as needed.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Distributed drinking water and nourishment to residents.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Planned and served meals and snacks to patients according to prescribed diets.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Documented patient care services by charting in designated areas.
Agent
DHL Express
Atlanta, GA
12.2022 - 12.2023
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used computer systems to input and retrieve information regarding freight status.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Operated scanning equipment to track inventory and document cargo movement.
- Generated labels and barcodes for tracking products throughout the supply chain process.
- Utilized RF scanners to track inventory movements within the facility.
- Assisted in training new warehouse employees.
- Used digital database to keep records of units and stock moved.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Participated in training sessions on safety procedures and new equipment operation.
- Sorted incoming and outgoing freight according to established procedures.
- Organized and arranged packages on pallets for shipment to customers.
- Entered shipment details into database.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
Barista
Starbucks
Atlanta, GA
04.2021 - 12.2022
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Cashier
Home Depot
Atlanta, GA
10.2021 - 04.2022
- Greeted customers promptly and responded to questions.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Concierge
Luke Rosshirt
Atlanta, GA
01.2021 - 04.2022
- Ensured that all customer complaints were addressed in a timely fashion.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Provided business services for guests, including faxing, copying, and courier arrangements.
- Kept updated records of guest feedback forms in order to measure service quality over time.
- Maintained confidentiality of guest information and transactions.
Printer/Lead Front Desk Receptionist
Dpd grou
East Point , GA
06.2010 - 03.2018
- Conducted regular testing of printers to identify any potential issues before they arise.
- Observed environmental factors and effects on equipment performance to make adjustments when necessary.
- Used hand tools to make small repairs and regularly clean printing presses.
- Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.
- Developed processes that improved overall workflow efficiency across the organization.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Maintained adequate productivity by setting and enforcing deadlines.
Manicurist
Self Employed Services
Middletown , OH
02.1993 - 07.2010
- Performed manicures, pedicures, nail art, paraffin treatments and other related services.
- Managed cash register operations accurately by collecting payments from clients.
- Ensured that all safety protocols were followed during each session with clientele.
- Worked collaboratively with team members to enhance customer experience in salon.
- Resolved guest complaints.
Master Control Operator
Trinity broadcasting
Decatur , GA
02.1992 - 01.1993
- Maintained inventory of broadcast equipment.
- Resolved equipment issues by identifying problems and utilizing appropriate troubleshooting methods.
- Assessed channels to verify compliance with federal regulations.
Education
High School Diploma -
Northside High School
Atlanta Ga.05-1990
Skills
- Task prioritization
- Planning
- Teamwork and collaboration
- Calm under pressure
- Active listening
- Excellent communication
- Problem resolution
- Cultural awareness
- Incident reporting
- Crisis management
- Physical fitness
- Passenger relations
- Behavioral observations
- Passenger communication
- Suspicious activity identification
- Customer relations skills
- Public safety awareness
- Entry and exit monitoring
- Report development
- Surveillance monitoring
- Customer service and assistance
- Emergency preparedness
- Security equipment operation
- Radio communication
- Baggage inspection
Languages
Spanish
Limited
Certification
- Cna license
- Cpr certified
- Master control tower monitoring
- Security control desk monitoring operating
Accomplishments
- Employee of month Starbucks-home depot
Affiliations
- Urban garden
- Cultivate mushrooms
Edward Fulton
- Volunteer with mentorship programming
Jules Lassiter
- Volunteer internship
- Exposure to function of court procedures
Maggie Gates
- Past Employer
- Received honors in my role
References
References available upon request.
Timeline
CNA
BrightStar Care
02.2024 - 12.2024
Agent
DHL Express
12.2022 - 12.2023
Cashier
Home Depot
10.2021 - 04.2022
Barista
Starbucks
04.2021 - 12.2022
Concierge
Luke Rosshirt
01.2021 - 04.2022
Printer/Lead Front Desk Receptionist
Dpd grou
06.2010 - 03.2018
Manicurist
Self Employed Services
02.1993 - 07.2010
Master Control Operator
Trinity broadcasting
02.1992 - 01.1993
High School Diploma -
Northside High School
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