Rachel Reese
Helena,Montana
Overview
24
24
years of professional experience
Work History
Hair Stylist and Cosmetologist
Self Employed
East Helena, MT
03.2012 - Current
- Developed strong relationships while taking pride in offering qualitys services to clientele. leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Streamlined appointment scheduling process, resulting in improved efficiency and reduced wait times for clients.
Teller CSR
Rocky Mountain Credit Union
Helena, MT
07.2009 - 09.2014
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
Financial Services Representative
Edward Jones
Tempe, AZ
06.2007 - 05.2009
- Provided excellent customer service through taking incoming calls from Advisors and their branch staff guiding account openings and system usage.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice when assisting financial branches.
- Collaborated with team members to achieve and improve overall performance for the financial advisors and branch staff.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Streamlined financial processes for improved efficiency and reduced errors in transactions.
Restaurant Owner/Manager
Primrose Tea Cottage
Great Falls, MT
04.2000 - 07.2005
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Education
Associate Of Applied Science - Radiology Technician
Helena College University of Montana
Helena, MTCosmetologist - Hair, Skin, Nails
Dahls College of Beauty
Great Falls, MT08.2006
Highschool General Education Diploma - K-12
Cascade County Homeschool
Great Falls, MT05.2000
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
Timeline
Hair Stylist and Cosmetologist
Self Employed
03.2012 - Current
Teller CSR
Rocky Mountain Credit Union
07.2009 - 09.2014
Financial Services Representative
Edward Jones
06.2007 - 05.2009
Restaurant Owner/Manager
Primrose Tea Cottage
04.2000 - 07.2005
Associate Of Applied Science - Radiology Technician
Helena College University of Montana
Cosmetologist - Hair, Skin, Nails
Dahls College of Beauty
Highschool General Education Diploma - K-12
Cascade County Homeschool