Overview
Work History
Education
Skills
Timeline
Generic

Rachel Reese

Helena,Montana

Overview

24
24
years of professional experience

Work History

Hair Stylist and Cosmetologist

Self Employed
03.2012 - Current
  • Developed strong relationships while taking pride in offering qualitys services to clientele. leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Streamlined appointment scheduling process, resulting in improved efficiency and reduced wait times for clients.

Teller CSR

Rocky Mountain Credit Union
07.2009 - 09.2014
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.

Financial Services Representative

Edward Jones
06.2007 - 05.2009
  • Provided excellent customer service through taking incoming calls from Advisors and their branch staff guiding account openings and system usage.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice when assisting financial branches.
  • Collaborated with team members to achieve and improve overall performance for the financial advisors and branch staff.
  • Worked closely with other departments to provide seamless service delivery for complex client requests.
  • Streamlined financial processes for improved efficiency and reduced errors in transactions.

Restaurant Owner/Manager

Primrose Tea Cottage
04.2000 - 07.2005
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.

Education

Associate Of Applied Science - Radiology Technician

Helena College University of Montana
Helena, MT

Cosmetologist - Hair, Skin, Nails

Dahls College of Beauty
Great Falls, MT
08.2006

Highschool General Education Diploma - K-12

Cascade County Homeschool
Great Falls, MT
05.2000

Skills

  • Customer Service
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Teamwork and Collaboration

Timeline

Hair Stylist and Cosmetologist

Self Employed
03.2012 - Current

Teller CSR

Rocky Mountain Credit Union
07.2009 - 09.2014

Financial Services Representative

Edward Jones
06.2007 - 05.2009

Restaurant Owner/Manager

Primrose Tea Cottage
04.2000 - 07.2005

Associate Of Applied Science - Radiology Technician

Helena College University of Montana

Cosmetologist - Hair, Skin, Nails

Dahls College of Beauty

Highschool General Education Diploma - K-12

Cascade County Homeschool

Similar Profiles

CREATE PROFILE
Rachel Reese