Rachel Reyes
Dinuba,CA
Summary
Process Coordinator with many years of experience in logistics, overseeing cooperation between and within departments related to production objectives.
Overview
8
8
years of professional experience
Work History
Seasonal Process Coordinator
Best Buy Distribution Center
Dinuba , CA
08.2024 - Current
- Assist in the development of departmental policies, procedures, and standards for operational activities.
- Onboard new hires with SOP and Best Practice training
Seasonal Order Processing Coordinator
Best Buy Distribution Center
Dinuba
03.2024 - 06.2024
- Help drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs
- Preparing staffing plans for the day, ensuring that workload and labor hours are distributed appropriately for the volume of the day
- Conduct daily start-up meetings which include safety topics, staffing assignments, and warm up activities
- Monitor labor and making staffing moves to ensure the team is trending towards the plan for the day
- Attend leadership meetings and contribute to the leadership vision for the building
- Have knowledge in different tasks such as Retail, Ecom, Replns, Repack, Housekeeping in all areas, kickout, End of Wave pass down, and Reconcile log
Seasonal Warehouse Floor Coordinator- ECOM
Best Buy Distribution Center
Dinuba, CA
10.2023 - 02.2024
- Responsible for activities in E-commerce, Singles, and Wave Closer.
- Provide critical work direction for the Distribution Center's day to day tasks
- Leading Daily Start-up Meetings, Dock Talk, Safety, and Quality
- Perform administrative duties, including verifying that all activity logs are accurate and submitted on time
- Monitor labor for the department
- Ensured that all employees adhered to safety protocols and regulations while on the floor.
- Monitored production activities on the floor, identified areas for improvement, and implemented corrective action plans when needed.
- Facilitated communication between departments to ensure efficient operations.
Warehouse Management System Clerical Specialist
Best Buy Distribution Center
Dinuba, CA
08.2022 - 02.2023
- Answered incoming calls and directed inquiries to the appropriate parties.
- Responsible for activates in the WMS such as Retail, E-commerce, and replenishment waves for the Distribution center
- Work with Production Control Managers, building Ops and Area Managers, Supervisors, and Coordinators to ensure proper flow throughout the shift
- Ensure staffing and workflow maintain an expected pace and that Transformation Management System plans are executed
- Performed data entry duties using a variety of software programs.
Quality Assurance Administrator
Best Buy Distribution Center
Dinuba , CA
08.2020 - 02.2022
- Provided technical support and guidance during troubleshooting efforts when issues arise in the production process.
- Monitor and evaluate inventory control processes and procedures
- Assist in monitoring inventory accuracy, assist monitoring inventory discrepancies, diagnosing problems, developing recommendations, and requesting inventory adjustments
- Advise facility staff and management regarding concerns, potential issues, opportunities, and operation recommendations
- Use established procedures to audit receiving, shipping, and warehouse operational processes
E-Commerce Clerk
Best Buy Distribution Center
Dinuba , CA
06.2016 - 03.2017
- Monitor E-commerce waves, assign work, delegate work flow, and complete waves in a timely manner, Training on specific software, Manhattan
- Created memos, letters, emails, reports, presentations as requested by management.
- Utilized computer software programs to create reports, labels, forms.
- Communicated with customers and employees to answer questions or explain information.
Education
Dinuba High School
Dinuba, CA05-2011
Skills
- Workflow Coordination
- Quality monitoring
- Scheduling and Planning
- Active Listening
- Customer Service
- Relationship Building
- Prioritization skills
- Strategy Development
Timeline
Seasonal Process Coordinator
Best Buy Distribution Center
08.2024 - Current
Seasonal Order Processing Coordinator
Best Buy Distribution Center
03.2024 - 06.2024
Seasonal Warehouse Floor Coordinator- ECOM
Best Buy Distribution Center
10.2023 - 02.2024
Warehouse Management System Clerical Specialist
Best Buy Distribution Center
08.2022 - 02.2023
Quality Assurance Administrator
Best Buy Distribution Center
08.2020 - 02.2022
E-Commerce Clerk
Best Buy Distribution Center
06.2016 - 03.2017
Dinuba High School
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