Rachel Ricciuti
Norfolk,VA
Summary
Dynamic professional with a proven track record at The Property Shoppe, excelling in negotiation and client relations. Adept at enhancing client satisfaction and optimizing operational efficiency, I leverage strong organizational skills and social media marketing to drive successful property sales and maintain high occupancy rates. With proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
- Assisted clients in identifying properties that fit their needs and preferences.
- Conducted market research to understand local real estate trends and property values.
- Supported the preparation of property listings, including descriptions and images.
- Coordinated property viewings and open houses for prospective buyers.
- Maintained updated knowledge of property management software and listing services.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Property Manager
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
- Managed tenant relations, addressing concerns and ensuring satisfaction to maintain high occupancy rates.
- Coordinated property maintenance schedules, optimizing response times and enhancing service quality.
- Conducted regular property inspections, identifying issues and implementing timely resolutions to uphold standards.
- Developed and maintained budgets, tracking expenses to ensure financial efficiency across multiple properties.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
HOA Manager
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
- Managed daily operations of community associations, ensuring compliance with governing documents and regulations.
- Developed and implemented maintenance schedules to enhance property appearance and resident satisfaction.
- Coordinated community events to foster resident engagement and strengthen neighborhood relationships.
- Oversaw vendor contracts, negotiating terms to optimize service delivery and cost-effectiveness.
- Led financial planning processes, including budget preparation and monitoring for operational efficiency.
Office Administrator
CM Performing Arts Center
02.2013 - 12.2019
- Streamlined document management processes, enhancing retrieval speed and accuracy.
- Developed and implemented office policies to improve workflow effectiveness.
- Trained new administrative staff on operational procedures and software systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Medical Assistant
Dr. Daniel Jeran Podiatry
08.2017 - 11.2019
- Assisted in patient intake and documentation processes to ensure accurate medical records
- Managed scheduling of patient appointments, optimizing physician availability and patient flow
- Performed routine clinical procedures, including taking vital signs and preparing patients for examinations
- Monitored inventory levels of medical supplies, ensuring timely reordering to prevent shortages
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Science - Social Work
Touro University Worldwide
Los Angeles, CA06-2021
Associate of Science - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY06-2016
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Works well independently
- Lead follow up
- Social media marketing
- Property management
Timeline
Real Estate Agent
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
Property Manager
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
HOA Manager
The Property Shoppe - Tps Virginia Beach Va
11.2021 - Current
Medical Assistant
Dr. Daniel Jeran Podiatry
08.2017 - 11.2019
Office Administrator
CM Performing Arts Center
02.2013 - 12.2019
Bachelor of Science - Social Work
Touro University Worldwide
Associate of Science - Liberal Arts And Sciences
Suffolk County Community College