Rachel Richardson
Waterford,MI
Summary
Passionate and motivated esthetician with over 8 years of experience. I have a strong background in sales and management. I am trustworthy, capable, reliable, and devoted to any project I set my mind to. I strive to deliver a memorable experience for all of my clients and customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Owner-Astraea Lash
Self Employed
Novi, MI
08.2022 - Current
- Developed and implemented an image unique to myself for business growth and market expansion.
- Managed personal booking website, POS system, and Google page as well as social media.
- Cultivated strong client relationships for long term partnerships and repeat business.
- Stayed up to date with current lash trends and continuous education to attract clientele.
Studio Manager
DekaLash
Brighton, Mi And Northville, Mi
02.2021 - 08.2022
- Responsible for overseeing two franchise locations at once.
- Established a positive work environment, fostering collaboration among lash artists to improve productivity and creativity.
- Coordinated daily studio operations, including client scheduling, staff management and customer service.
- Supported hiring process by interviewing prospective candidates, selecting qualified individuals for open positions.
- Supervised studio staff for timely, accurate and high quality task completion.
- Optimized resource allocation, reducing overhead and enhancing probability.
- Managed the studio's social media and reviews, maintaining a positive image of the studio at all times to drive sales and gain clientele.
Master Lash Artist
Deka Lash
Brighton, MI
02.2021 - 08.2022
- Utilized advanced lashing skills & experience to provide higher quality lash services for clientele.
- Maintained a clean and organized workspace for optimal client experience.
- Boosted client confidence with unique one on one experiences while also gaining the client's trust to ensure they will return.
- Enhanced brand reputation by consistently delivering outstanding results.
- Increased retail sales revenue by educating clientele on proper aftercare products.
- Marketed the studio memberships whenever possible.
Esthetician
Ulta Beauty
White Lake, MI
07.2018 - 10.2019
- Performed skin treatments, body waxing, and makeup applications.
- Maintained clientele by forming lasting relationships.
Laser Technician/Medical Esthetician
LightRx Face and Body
West Bloomfield, MI
03.2018 - 07.2018
- Performed laser hair removal, body contouring treatments including laser lipo and sculpsure, skin tightening and facial treatments.
- Assisted clinic director with client consultations, aiming to thoroughly understand their body contouring goals and expectations.
- Worked in a team setting with one other technician to achieve clinic sales.
- Managed appointment scheduling and daily clinic operations. Responsible for opening and closing the clinic.
Mac Artist
Ulta Beauty
White Lake, MI
10.2017 - 03.2018
- Represented the image, culture and products of MAC Cosmetics in a boutique inside of Ulta Beauty.
- Responsible for meeting daily, weekly, and monthly sales goals. Hosted beauty events, performed makeup applications and maintained visual merchandising.
Sales Lead Keyholder
BareMinerals
Novi, MI
08.2016 - 08.2017
- Motivated and inspired employees to maximize sales productivity.
- Coached employees on makeup techniques, as well as client consultations, giving the "girlfriend experience."
Sales Associate/Assistant Store Manager
Gap Factory
Howell, MI
08.2013 - 11.2017
- Cashier, sales leader, and shipment team.
Education
Esthetics -
L'esprit Academy
Livonia, MI07-2017
General Associates Degree -
Oakland Community College
Farmington Hills, MI12-2016
Skills
- Leadership
- Client Consultations
- Problem Solving
- Attention to Detail
- Customer Service Excellence
- Operational Efficiency/Inventory Control
- Time Management
- Social Media/Marketing
- Sales
- Body Contouring/Laser Hair Removal
- Lash Extensions
- Waxing
Certification
- DekaLash Certified Master Lash Artist
- Bella Lash Certified Artist
- Dermalogica Certified
Timeline
Business Owner-Astraea Lash
Self Employed
08.2022 - Current
Studio Manager
DekaLash
02.2021 - 08.2022
Master Lash Artist
Deka Lash
02.2021 - 08.2022
Esthetician
Ulta Beauty
07.2018 - 10.2019
Laser Technician/Medical Esthetician
LightRx Face and Body
03.2018 - 07.2018
Mac Artist
Ulta Beauty
10.2017 - 03.2018
Sales Lead Keyholder
BareMinerals
08.2016 - 08.2017
Sales Associate/Assistant Store Manager
Gap Factory
08.2013 - 11.2017
Esthetics -
L'esprit Academy
General Associates Degree -
Oakland Community College