Rachel Roberson
Zion,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Receptionist
Allied Universal Security Services
10.2023 - Current
- Contributed to risk mitigation efforts by regularly reviewing security policies and implementing necessary changes.
- Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
- Enhanced overall visitor experience through proactive assistance in wayfinding and sharing information about available amenities within the facility.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
- Helped maintain an organized workspace by managing office supplies inventory and ensuring adequate stock levels for daily operations.
Medical Billing Specialist
EVERSANA
01.2022 - 06.2022
- Communicated effectively and extensively with other departments to resolve claims issues.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Filed and updated medical records.
Planning Specialist
AbbVie
07.2021 - 10.2021
- Prioritized operations to bolster maximum performance and minimum delay.
- Reduced costs by identifying areas for improvement in supply chain management and inventory control systems.
- Assisted in production risk assessment and mitigation activities.
- Presented progress reports to senior management, highlighting key accomplishments and outlining next steps in the planning process.
- Collaborated with cross-functional teams to develop strategic plans, ensuring alignment with overall business objectives.
- Scheduled employee shifts according to production needs.
- Planned site's production lines to manage divisional inventories and customer requests and minimize production costs.
Inventory Control Specialist
Zone 4
03.2021 - 06.2021
- Used equipment like pallet jacks to move inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
Order Fulfillment Specialist
Omnicell
10.2020 - 02.2021
- Checked inventory and selected products from specific locations based upon availability.
- Optimized warehouse space utilization by analyzing product movement trends and adjusting storage locations accordingly.
- Enhanced communication between departments by establishing regular meetings and reporting mechanisms for order status updates.
- Supported cross-functional initiatives, working closely with other departments to address order-related issues and ensure a seamless customer experience.
Education
High School Diploma -
Waukegan High School
Waukegan, IL05.2011
Skills
Typing
Data Entry
Excel
Order Fulfillment
System Testing
Test Cases
Microsoft Word
Microsoft Outlook
SAP
Customer Service
Basic Math
Computer Skills
ERP Systems
Front Desk
Inventory Control
iOS
Organizational Skills
Office Experience
Presentation Skills
Quality Assurance
Quality Control
Time Management
Troubleshooting
Windows
Warehouse Experience
Word Processing
Cash Handling
Data Warehouse
Microsoft Excel
Assembly
MRP
Manufacturing
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Security Receptionist
Allied Universal Security Services
10.2023 - Current
Medical Billing Specialist
EVERSANA
01.2022 - 06.2022
Planning Specialist
AbbVie
07.2021 - 10.2021
Inventory Control Specialist
Zone 4
03.2021 - 06.2021
Order Fulfillment Specialist
Omnicell
10.2020 - 02.2021
High School Diploma -
Waukegan High School
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