Rachel Robinson
Pleasant Grove
Summary
Detail-oriented Department Coordinator with a strong foundation in healthcare and education, streamlining schedules and facilitating effective administrative operations. Detail-oriented with professional and extensive customer service experience. Skilled at multitasking, streamlining operations, and improving workflow efficiency. Strengths include strong communication skills, problem-solving abilities and leadership qualities. Previous work experience includes making significant improvements to departmental processes and procedures for improved productivity.
Overview
28
28
years of professional experience
Work History
Department Coordinator, DPT
Rocky Mountain University of Health Professions
Provo
03.2011 - Current
- Coordinate the Doctor of Physical Therapy department with 22 full-time faculty members and 300 current students.
- Create semester and yearly schedules. Reserve and oversee all classroom and lab spaces.
- Managed the purchasing and inventory of supplies for the department, ensuring that adequate stock levels are maintained at all times.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Managed scheduling and logistics for meetings and events efficiently.
- Assisted in budget preparation and tracked departmental expenditures diligently.
Executive Assistant
SirsiDynix
Provo
01.2009 - 12.2010
- Executive Assistant to the CEO, COO, CTO, and CFO.
- Managed executive calendars for scheduling meetings and appointments efficiently.
- Coordinated travel arrangements for CEO, ensuring timely itineraries and accommodations.
- Travel Manager for 450 employees and 6 travel sites worldwide.
- Organized company events, including team-building activities and corporate functions.
- Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
Administrative Assistant
Utah Valley Dialysis
Provo
11.2000 - 07.2008
- Managed office communications and correspondence for efficient information flow.
- Maintained organized filing systems for easy access to documents and records.
- Managed patient scheduling and appointment confirmations efficiently.
- Processed medical records and maintained confidentiality standards diligently.
- Maintained office supplies and equipment to ensure smooth operations.
- Answered phones, scheduled appointments, and provided general information to callers.
Secretary of Hospitality Services
Timpanogos Hospital
Orem
09.1997 - 12.2000
- Served as an HR representative on-site during hospital construction. Assisted with processing several hundred applications and interviews, working directly with upper management.
- Transitioned to Secretary to Hospitality Services once the hospital opened.
- Managed daily office operations and maintained efficient filing systems.
- Maintained inventory of office supplies and placed orders as needed efficiently.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT06-1991
Skills
- Schedule coordination
- Budget management
- Inventory control
- Faculty liaison
- Event planning
- Office administration
- Process improvement
- Workload prioritization
- Order management
- Customer engagement
- Vendor relationship management
- Recruiting and hiring
Accomplishments
- Winner of the 2024 College of Rehabilitative Sciences Award for Exemplary Staff
- Difference Maker Spire Award - February, 2021
- Difference Maker Guide Award - January, 2019
Timeline
Department Coordinator, DPT
Rocky Mountain University of Health Professions
03.2011 - Current
Executive Assistant
SirsiDynix
01.2009 - 12.2010
Administrative Assistant
Utah Valley Dialysis
11.2000 - 07.2008
Secretary of Hospitality Services
Timpanogos Hospital
09.1997 - 12.2000
High School Diploma -
Pleasant Grove High School
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