Rachel Roe
Redding,CA
Summary
Proven leader with extensive experience in managing operations and training teams. Known for cultivating positive work environments and implementing strategies that enhance customer satisfaction and employee retention. With over a decade of continuous leadership coaching, has always gained knowledge and experience from complete immersion and dedication to the common goal.
Overview
16
16
years of professional experience
Work History
Yoga/Fitness Instructor
Balance Yoga Center
Redding, CA
06.2022 - Current
- Led group classes, fostering a supportive community atmosphere among participants.
- Provided personalized coaching and feedback to enhance clients' physical performance.
- Promoted fitness classes to boost gym attendance.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Owner/Operator
Dutch Bros Coffee
Yuma, AZ
01.2020 - 06.2022
- Managed daily operations ensuring consistent quality and customer satisfaction.
- Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
- Oversaw financial processes, including budgeting and cost control, to maximize profitability.
- Led community outreach efforts, strengthening local partnerships and enhancing brand loyalty.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
Regional Manager
Dutch Bros Coffee
Redding, CA
02.2010 - 01.2020
- Streamlined operations across multiple locations to enhance service efficiency and customer satisfaction.
- Developed and implemented training programs for new hires, fostering a strong team culture.
- Analyzed sales data to identify trends, informing strategic decisions for regional growth initiatives.
- Mentored store managers on best practices in inventory management, cost control techniques, and healthy conflict/communication with employees.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Foothill High School
Palo Cedro, CASkills
- Relationship building
- Conflict resolution
- Motivating teams
- Business development
- Team leadership
- Customer service
- Training and mentoring
- Goal oriented
- Excellent communication
- Teamwork and collaboration
- Operations management
Timeline
Yoga/Fitness Instructor
Balance Yoga Center
06.2022 - Current
Owner/Operator
Dutch Bros Coffee
01.2020 - 06.2022
Regional Manager
Dutch Bros Coffee
02.2010 - 01.2020
High School Diploma -
Foothill High School