Rachel Rogers
Rise housing and supports services
Mechanicville,New York
1
Certification
7
years of professional experience
Work History
Lead Advocate
9 Months- Provide comprehensive case management and individualized support to shelter residents, assessing needs and helping clients pursue housing, healthcare, benefits, and stability goals.
- Advocate for clients and assist with navigating housing applications, benefits, healthcare, mental health resources, social services, and other community-based programs.
- Research housing opportunities and community resources, coordinate referrals and medical appointments, and communicate with healthcare providers, coworkers, and community agencies to ensure continuity of care.
- Monitor and document client progress, services, appointments, referrals, and case management activities using AWARDS and Microsoft Office applications.
- Provide mental health first aid, supportive intervention, and day-to-day assistance to residents, serving as a consistent point of support while helping clients navigate challenges within the shelter and community.
- Serve in a lead capacity by balancing client support, case management, administrative responsibilities, resource coordination, and daily shelter operations while helping ensure a safe, clean, organized, and welcoming environment.
- Coordinate daily shelter operations, including meal service, distribution of donated resources, and ordering and replenishing food, cleaning supplies, and other essential materials.
Support staff
6 Months- Supervise and support residents in a community living environment
- Promote a safe, clean, and welcoming atmosphere
- Monitor resident activities and ensure program guidelines are followed
- Provide crisis intervention and de-escalation as needed
- Assist residents with daily living skills, problem-solving, and accessing resources
- Document shift notes, incidents, and resident progress in accordance with agency policy
- Respond to emergencies and contact supervisory staff or outside services when necessary
- Complete housekeeping or facility tasks to maintain a safe environment
Pharmacy technician
7 Months- Assist with maintaining the pharmacy department (keeping it clean and in order)
- Assist in inventory management
- Customer service
- Facilitate inventory returns and restock shelves
- Preparing new prescription and refill requests for patients
- Processing insurance claims
Pharmacy technician
8 Months- Assist with maintaining the pharmacy department (keeping it clean and in order)
- Assist in inventory management
- Customer service
- Facilitate inventory returns and restock shelves
- Preparing new prescription and refill requests for patients
- Processing insurance claims
Pharmacy technician
7 Months- Assist with maintaining the pharmacy department (keeping it clean and in order)
- Assist in inventory management
- Customer service
- Facilitate inventory returns and restock shelves
Child and Youth Program
3 Months- Facilitated high-yield lesson planning for children and youth programs.
- Managed food handling and ensured sanitation standards were upheld.
- Provided child care services and mediated conflicts as needed.
Crew Member
4 Months- Worked under regulated food safety guides to prepare dishes according to Chipotle guidelines
- Managed all cash transactions during shift
- Kept workstations clean and sanitary as per Chipotle protocol
Crew Member
3 Months- Worked the drive in window during peak lunch hours and maintained a steady workflow to ease customer service care.
- Operated cash register and handled all cash transactions
- Worked weekends and holidays when asked to ensure the store ran properly
Education
High School Diploma
Graduation
Skills
Strong attention to detail and accuracy.
Excellent organizational and multitasking abilities.
Excellent communication and interpersonal abilities.
Proficient in inventory management and maintaining cleanliness.
Certification
Mental health first aid, Adult first aid and CPR, Child and infant first aid and CPR
Timeline
Lead Advocate
Rise housing and supports services
01.2026 - CurrentRead More
Support staff
Rise housing and supports services
07.2025 - 01.2026Read More
Pharmacy technician
Walgreens
12.2024 - 07.2025Read More
Pharmacy technician
CVS
04.2024 - 12.2024Read More
Pharmacy technician
Rite Aid
09.2023 - 04.2024Read More
Child and Youth Program
RAF Air Force Base
07.2022 - 10.2022Read More
Crew Member
Chipotle Mexican grill
03.2021 - 07.2021Read More
Crew Member
Taco Bell/KFC
04.2020 - 07.2020Read More
Alconbury Middle-High School
High School Diploma
Read More