Rachel Rossetti
Summary
Passionate and professional employee with a strong track record in leading outreach efforts, providing strategic direction, and managing day-to-day functions. Proven ability to build relationships, influence others, and gain support and commitment. Excellent presentation and communication skills, coupled with comfort in fast-paced environments. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines.
Overview
9
9
years of professional experience
Work History
Technical Recruiter
ManpowerGroup
Milwaukee, WI
07.2024 - Current
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Sourced and selected applicants for technical positions within company.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Effectively managed multiple simultaneous searches across various industries, proving adaptability and time management skills.
- Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and referrals.
- Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
- Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
Surge Staff - Financial Analyst
Nationwide
Columbus, OH
06.2024 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided ongoing customer service to clients regarding their 401K accounts.
- Resolved discrepancies between employer contributions reported by TPAs, Plan sponsor's, and Advisor's.
- Resolved participant inquiries related to eligibility, vesting, contributions, distributions, loans and other benefits issues.
- Systems: Workday, SAP Fieldglass, Genesys, Salesforce.
Medical Records Retrieval Representative
Advantmed
Orange County, CA
01.2024 - 03.2024
- Communicated effectively with healthcare providers to request and collect necessary patient records for the HEDIS review.
- Worked collaboratively with other departments such as Health information technology department, medical records department, medical assistant specialists when necessary.
- Ensured that proper follow up was completed after each interaction with a customer.
Health agent
Spherion
12.2023 - 12.2023
- Project - United health care: Providing information to United health care members regarding their annual wellness check and scheduling an appointment with the primary care physician.
Medicare advocate
Agency Solutions
06.2023 - 07.2023
- Successfully advocated for Medicare beneficiaries to resolve coverage disputes and obtain necessary services.
- Conducted outreach and education to inform seniors about Medicare benefits and services.
- Provided Medicare customers with guidance and assistance in selecting the most appropriate benefits to add to their plan.
Technical Recruiter
ManpowerGroup
Milwaukee, WI
07.2022 - 02.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
- Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
- Interviewed candidates using different interview methods and approaches.
- Implemented Applicant Tracking System (ATS) to streamline workflow and improve data management.
Background screening specialist
Chane Solutions
Ft Washington, PA
12.2021 - 07.2022
- OFAC.
- SAM.GOV
- FBI Fingerprinting.
- Child abuse clearances.
- PA state criminal search.
- OIG.
- Professional license verification.
- Statewide and county turnaround time.
Health Assistant
Accolade Health
Plymouth Meeting, PA
02.2021 - 09.2021
- Specializing in all billing needs billing for Individual health plans/member services.
- Processing payments towards health premiums.
- Helping our members manage their payments history and staying up to date with their coverage.
- Processing urgent medication overrides the designated pharmacy.
- Cancelling when necessary. · Adding dependents.
- If an error occurred and the member made a payment toward an old policy, it was necessary to transfer their funds to the current policy.
- Sending a request to mail health insurance cards.
- Sending letters of eligibility and HIPAA certification forms.
- Demographics and enrollment updates. · Reinstating health plans.
HR and Business Operations
CHETESA
Philadelphia And NYC, NY And PA
03.2016 - 02.2021
- Established relationships with external vendors providing services related to human resources operations.
- Coordinated and monitored departmental operating budget to mitigate overages.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
- Facilitated meetings between senior management and employees to discuss organizational objectives and corporate strategies.
- Supported HR activities, contributed to smoother recruitment and onboarding process.
- Contributed to overall HR team goals by participating in cross-functional projects and providing support on various HR initiatives as needed.
- Cultivated in-depth understanding of industry trends and hiring desires.
Education
Masters In Big Data And Business Intelligence -
The European Business School of Barcelona
Spain12.2024
Masters in Business Administration -
The European Business School of Barcelona
Spain01.2024
Skills
- Microsoft Office
- Google Workspace
- ATS - Bullhorn, Workday, ICIMS, TextRecruit
- SAP Fieldglass, Salesforce, Genesys
- Multi tasking
- Computer technology
- Problem-solving aptitude
- Teamwork and Collaboration
- Windows Server
- Client Relations
- Task Prioritization
- Relationship Building
- Patient Relations
- Wellness Services
- Health Advocate
Additional Information
VOLUNTEER EXPERIENCE
• Philly House
• Philabundance
• Food for the Hungry
• Children International
Timeline
Technical Recruiter
ManpowerGroup
07.2024 - Current
Surge Staff - Financial Analyst
Nationwide
06.2024 - 07.2024
Medical Records Retrieval Representative
Advantmed
01.2024 - 03.2024
Health agent
Spherion
12.2023 - 12.2023
Medicare advocate
Agency Solutions
06.2023 - 07.2023
Technical Recruiter
ManpowerGroup
07.2022 - 02.2023
Background screening specialist
Chane Solutions
12.2021 - 07.2022
Health Assistant
Accolade Health
02.2021 - 09.2021
HR and Business Operations
CHETESA
03.2016 - 02.2021
Masters in Business Administration -
The European Business School of Barcelona
Masters In Big Data And Business Intelligence -
The European Business School of Barcelona