Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Chappa

San Angelo ,TX

Summary

Kylie is a customer service professional with experience in shift management. She has strong skills in communication, time management, and fraud prevention. Kylie is proficient in Microsoft Office and has experience in food service, cashiering, and sales. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

5
5
years of professional experience

Work History

Technical Recruiter

BEPC INC.
San Angelo, TX
05.2024 - Current
  • Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
  • Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
  • Sourced and selected applicants for technical positions within company.
  • Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.

Cashier

Smokers Oasis
12.2023 - Current
  • Managed check out area, handled cash register
  • Trained new employees
  • Kept store clean and in order
  • Stocked merchandise.

Shift Leader

Dairy Queen
06.2021 - 12.2023
  • Maintained high standards of food quality, overseeing preparation
  • Trained new employees
  • Ran drive through and front-end cashier area
  • Helped take orders and handle the cash registers
  • In charge of closing restaurant.

Customer Service Rep

SITEL
02.2020 - 06.2021
  • Answering customer calls
  • Helped with accounts
  • Offered promotional sales.

Cashier

Westlake ACE Hardware
06.2019 - 01.2020
  • Ran the register and handled money
  • Checked out customers in a timely manner
  • Provided great customer service and assisted in all areas when needed.

Education

High school diploma -

Central High School
San Angelo, TX

Skills

  • Shift Management
  • Cashiering
  • Sales
  • Communication Skills
  • Basic Math
  • Phone Etiquette
  • Organizational Skills
  • Time Management
  • Fraud Prevention and Detection
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint

  • Applicant Tracking Systems

Timeline

Technical Recruiter

BEPC INC.
05.2024 - Current

Cashier

Smokers Oasis
12.2023 - Current

Shift Leader

Dairy Queen
06.2021 - 12.2023

Customer Service Rep

SITEL
02.2020 - 06.2021

Cashier

Westlake ACE Hardware
06.2019 - 01.2020

High school diploma -

Central High School
Kylie Chappa