Rachel Rowland
Nashville,TN
Summary
Professional with experience in healthcare, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with focus on achieving positive health outcomes and maintaining high standards in all tasks.
Overview
15
15
years of professional experience
Work History
High-Volume Bartender
Robert's Western World
09.2016 - Current
- Training new bartenders on techniques, safety protocols, and customer service standards.
- Maintaining cleanliness and organization of bar area, complying with health regulations.
- Providing exceptional customer service, resolving issues promptly to ensure satisfaction.
- Overseeing closing procedures, including cash handling and end-of-shift reporting.
Remote Office Administrator
Complete Investigations, Inc.
05.2011 - Current
- Develop and implement filing systems, improving document retrieval efficiency.
- Streamlining administrative processes, reducing turnaround times for key tasks.
- Leading initiatives to enhance customer service protocols, improving client satisfaction ratings.
- Analyzing operational workflows, identifying areas for improvement and implementing solutions effectively.
Patient Care Technician
Vanderbilt University Hospital
07.2022 - 03.2023
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily living activities, promoting comfort and dignity during care.
- Maintained cleanliness and organization of patient care areas to enhance safety standards.
- Coordinated with interdisciplinary teams to ensure comprehensive patient care plans were implemented effectively.
Education
Associate Degree in Nursing -
Galen College of Nursing
Nashville, TN03-2025
Timeline
Patient Care Technician
Vanderbilt University Hospital
07.2022 - 03.2023
High-Volume Bartender
Robert's Western World
09.2016 - Current
Remote Office Administrator
Complete Investigations, Inc.
05.2011 - Current
Associate Degree in Nursing -
Galen College of Nursing