ALICIA JEANEAN VICKMAN
Riverview,FL
Summary
Dedicated and experienced bartender with 15 years of successful leadership in the hospitality industry. Proven track record for optimizing bar operations, enhancing customer experience, and achieving revenue targets. Seeking an opportunity to contribute my expertise and passion for exceptional service to a dynamic establishment.
Overview
7
7
years of professional experience
Work History
High Volume Bartender (Seasonal)
X-Bar
05.2024 - 08.2024
- Streamlined drink preparation processes for faster service during peak hours.
- Enhanced bar atmosphere by creating visually appealing and unique cocktail presentations.
- Contributed to increased sales by upselling premium spirits and promoting nightly specials effectively.
- Implemented time-saving techniques for preparing garnishes and mixing cocktails efficiently during busy shifts.
- Participated in weekly staff meetings discussing upcoming events, promotions, or addressing any issues that arose.
Bartender (Seasonal)
Sit N Bull Saloon
03.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Tour Guide & Wine Tender (Seasonal)
Infinite Monkey Theorem
11.2023 - 05.2024
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Fostered culture of learning and curiosity among tour guides and guests alike, contributing to memorable and educational experience.
Distributor (Seasonal)
Bonnie Brea Liquiors
02.2024 - 04.2024
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
Bar Manager
Blush and Blu
07.2022 - 10.2023
- Lead a team of 12 bartenders and bar staff, fostering a positive and motivated work environment through effective communication and staff development
- Streamlined inventory management processes, reducing waste by 30% and ensuring optimal stock levels to meet customer demand
- Implemented a creative and profitable cocktail menu resulting in an increase in beverage sales by 10% improvement in profit margin
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business..
Director of Leasing
Cobalt Creek Property Management
05.2020 - 06.2022
Bartender Lead
Bang Up To The Elephant
01.2018 - 03.2020
Education
Colorado Real Estate Broker License -
Kaplan Real Estate Education
01.2022
B.A. - Psychology
Metropolitan State University
Denver, Colorado01.2017
High School Diploma -
John Muir Charter School
Chico, California01.2001
Skills
- EFFECTIVE COMMUNICATION IN PERSON, ON PHONE, EMAIL, TEXT
- EXCELLENT CUSTOMER SERVICE
- TIME MANAGEMENT
- CLASSIC & CRAFT COCKTAIL EDUCATED
- INVENTORY MANAGEMENT
- PRODUCT KNOWLEDGE
- CLIENT RELATIONSHIPS
- SELF-STARTER
- POS PROFICIENCY
- TIPS CERTIFIED
Websites
Timeline
High Volume Bartender (Seasonal)
X-Bar
05.2024 - 08.2024
Bartender (Seasonal)
Sit N Bull Saloon
03.2024 - 08.2024
Distributor (Seasonal)
Bonnie Brea Liquiors
02.2024 - 04.2024
Tour Guide & Wine Tender (Seasonal)
Infinite Monkey Theorem
11.2023 - 05.2024
Bar Manager
Blush and Blu
07.2022 - 10.2023
Director of Leasing
Cobalt Creek Property Management
05.2020 - 06.2022
Bartender Lead
Bang Up To The Elephant
01.2018 - 03.2020
B.A. - Psychology
Metropolitan State University
High School Diploma -
John Muir Charter School
Colorado Real Estate Broker License -
Kaplan Real Estate Education