Rachel Rowland
Travelers Insurance
York,PA
1
Certification
10
years of professional experience
Accomplished Registered Nurse and Certified Workers' Compensation Case Manager with over 8 years of clinical experience in critical care, perioperative nursing, and case management. Proven leadership in high-pressure settings and effective cross-functional team coordination. Currently pursuing an MBA to integrate clinical expertise with business strategy, aiming to drive innovation in healthcare operations.
Work History
Workers' Compensation Nurse Case Manager
1 Year 6 Months- Coordinated medical care and return-to-work planning for injured workers, liaising with claimants, employers, physicians, and insurance stakeholders to support recovery and return to work.
- Applied clinical expertise to evaluate treatment plans and ensure delivery of appropriate, evidence-based care while managing associated costs.
- Navigated complex regulatory and insurance frameworks to facilitate timely claim resolution, promoting optimal patient outcomes.
Prep/PACU RN
1 Year 10 Months- Led perioperative patient care through comprehensive pre- and post-surgical assessments, coordinating with surgical teams to maintain optimal recovery outcomes.
- Supervised preoperative unit operations as charge nurse, coordinating patient flow and facilitating seamless transitions between surgical phases to support recovery.
- Managed preoperative and postoperative patient education, improving patient understanding and compliance for enhanced recovery outcomes.
PACU Registered Nurse
2 Years 2 Months- Led perioperative patient care for diverse surgical cases, implementing evidence-based post-anesthesia protocols for optimal recovery outcomes.
- Led charge nurse duties by organizing staff assignments and facilitating interdisciplinary communication.
- Educated patients and families on discharge protocols, resulting in increased compliance and improved recovery outcomes.
ICU Float Nurse, PRN
1 Year 7 Months- Coordinated critical care delivery across multiple ICU units, ensuring adherence to unit-specific protocols and maintaining high patient care standards.
- Delivered critical care nursing during COVID-19 surges, effectively managing patient needs and showcasing clinical resilience.
- Assisted in rollout and monitoring of new sepsis protocol across several ICUs, contributing to improved patient outcomes.
ICU Registered Nurse
2 Years 10 Months- Managed complex critical care procedures including CRRT, IABP, and ventilator support, ensuring stability for high-acuity patients.
- Implemented evidence-based nursing protocols, monitored vital trends, and coordinated with physicians to enhance patient outcomes.
- Precepted new ICU nurses and served as charge nurse, fostering team collaboration and clinical excellence.
- Educated patients and families on treatment plans and advanced life support systems, promoting understanding and adherence.
Clinical Nursing Intern
1 Year 5 Months- Delivered patient-centered care within an interprofessional team, monitored vital signs, and administered medications.
- Contributed to interdisciplinary care meetings, enhancing patient outcomes and care coordination through collaborative input.
- Assisted nursing staff in delivering patient care and monitoring vital signs.
- Collaborated with interdisciplinary teams to ensure effective patient communication.
- Participated in patient assessments and documentation using electronic health records.
Education
Master of Business Administration (MBA)
- In Progress
- Expected
Bachelor of Science in Nursing (BSN) - Nursing
Summa Cum Laude
Associate of Science in Nursing (ASN) - Nursing
Dean's List
Skills
Care Plan Development
Electronic medication administration
Clinical Documentation
Microsoft Office
Case management
Time Management
Problem-solving
Patient advocacy
Customer service
Certification
- Registered Nurse (RN) — Maryland, License #R233124 (Active)
- Workers' Compensation Case Manager (WCCM) — Expires 2027
- Pediatric Advanced Life Support (PALS) — Healthcare Provider, Expires 2027
- Basic Life Support (BLS) — Healthcare Provider, Expires 2026
- Advanced Cardiovascular Life Support (ACLS) — Healthcare Provider, Expires 2026
Timeline
Workers' Compensation Nurse Case Manager
Travelers Insurance
04.2025 - CurrentRead More
Prep/PACU RN
Johns Hopkins Surgery Center – GSS
06.2023 - 04.2025Read More
PACU Registered Nurse
UMMS St. Joseph Medical Center
04.2021 - 06.2023Read More
ICU Float Nurse, PRN
Johns Hopkins Intrastaff
08.2020 - 03.2022Read More
ICU Registered Nurse
UMMS St. Joseph Medical Center
06.2018 - 04.2021Read More
Clinical Nursing Intern
UMMS St. Joseph Medical Center
01.2017 - 06.2018Read More
Community College of Baltimore County
Associate of Science in Nursing (ASN) from Nursing
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University of Maryland Global Campus
Bachelor of Science in Nursing (BSN) from Nursing
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Louisiana State University
Master of Business Administration (MBA)
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