Rachel Rueger
Glasgow,KY
Summary
Highly motivated, inexhaustible. Deeply committed and loyal. Eager for an honorable endeavor with real meaning and purpose within Higher Education Well-qualified HR Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Specialist
Toyota Motor Manufacturing
10.2022 - Current
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting hiring of qualified candidates.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into workplace culture.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
IT Customer Service Representative
Inspiritec
04.2019 - 01.2023
- Maintain and authenticate customer information on database to ensure accuracy and to minimize schemes/frauds, Consumer and Business
- Verify personal information of Service members
- Trouble shoot connection, software, and hardware errors service member may experience while on their duty station, or site location
- Performs address, email and phone changes to service members and their families who have recently relocated
- Has knowledge about currently health care plans and different regions for health care coverage
- Helps access health coverage information for Service members.
Admission Advisor
Sullivan University
12.2020 - 10.2022
- Worked alongside Academic Advisors, and Financial Planners to ensure new students are prepared for their first quarter in their program
- Interviewed prospective students to ensure they were a good fit for the University
- Recommended programs that complemented prospective students career goals
- Developed strong personal rapport with each student
- Broke down barriers and smoke screens from students who seemed hesitant to start programs
- Achieved personal enrollment goals each quarter
- Contributed to Team goals, and worked together with all teams to assist with enrollments
- Held student accountable to meet deadlines for entrance assessments and FAFSA submissions
- Provided information regarding admissions requirements and graduate program benefits to prospective students by phone, email and web chat.
Teller/Customer Service Representative
Fort Knox Federal Credit Union
11.2016 - 04.2019
- Processed withdrawals, deposits and various loan payments with proper verification of ID
- Notified manager of suspected fraud or suspicious activity within an account or with members
- Contributed to external and internal sale activities and goal requirements
- Maintain and authenticate customer information on our database to ensure accuracy and to minimize schemes/frauds, Consumer and Business
- Open/Close and Provided Maintenance to IRAs
- Open/Closed Certificates of Deposits
- Performed Monthly Audits
- Created Employee Schedules.
Production Assistant
WDRB FOX 41
12.2016 - 11.2017
- Prepared TV studios for Morning show
- Effectively provided communication between directors and on-air talent
- Managed Auto quality on weekends
- Operated the control panel in order to queue the correct camera per producers notes and instructions.
- Reduced production errors through close attention to detail and thorough quality control checks.
Administrative Assistant/Bookkeeper
Cheddars Casual Cafe
06.2016 - 11.2016
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Education
Master of Science in Human Resource Management -
Sullivan University
Fort Knox, KY12.2019
Bachelor of Arts in Broadcasting -
Western Kentucky University
Bowling Green, KY05.2016
Skills
- Teamwork
- Communication Skills
- Willingness to Learn
- Adaptable
- Interpersonal Effectiveness
- Leadership Skills
- Problem Solving
- Talent management
- Project Management
- Benefits Administration
- Employee Retention
- Diversity and Inclusion
- Compensation and benefits
- Onboarding and Orientation
- HR policies and procedures
Certification
- PHR - Professional in Human Resources
Homestead
Owning chickens, ducks and rabbits. Gardening vegetables. Learning best practice to keeping tomato's thriving. Developed relationship with the Amish community
Timeline
HR Specialist
Toyota Motor Manufacturing
10.2022 - Current
Admission Advisor
Sullivan University
12.2020 - 10.2022
IT Customer Service Representative
Inspiritec
04.2019 - 01.2023
Production Assistant
WDRB FOX 41
12.2016 - 11.2017
Teller/Customer Service Representative
Fort Knox Federal Credit Union
11.2016 - 04.2019
Administrative Assistant/Bookkeeper
Cheddars Casual Cafe
06.2016 - 11.2016
Master of Science in Human Resource Management -
Sullivan University
Bachelor of Arts in Broadcasting -
Western Kentucky University
- PHR - Professional in Human Resources
Similar Profiles
Derek MillerDerek Miller
Warehouse Worker at Toyota Motor ManufacturingWarehouse Worker at Toyota Motor Manufacturing
John SnidleJohn Snidle
Paint Finish CSI at Toyota Motor Manufacturing of IndianaPaint Finish CSI at Toyota Motor Manufacturing of Indiana
Samantha (Sam) MartinezSamantha (Sam) Martinez
Production Team Member at Toyota Motor ManufacturingProduction Team Member at Toyota Motor Manufacturing