Rachel Kupferschmidt
Saint Paul,MN
Summary
Dedicated and service-focused professional seeking to transition back into the healthcare industry.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
Muddy Waters Bar and Grill
01.2004 - Current
- Provide excellent customer service to guests making sure their experience in our restaurant is memorable and fun.
- Manage servers and bar-tending staff as needed
- Assist with scheduling
- Manage cash flow and deposits
- Cited for excellence in interpersonal communications, teamwork, customer service, flexibility, and reliability.
Culinary Supervisor
Presbyterian Homes
02.2021 - 08.2022
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Handled customer complaints professionally, resolving issues swiftly to maintain positive guest experiences despite setbacks.
- Maintained an organized and clean work environment by implementing regular deep-cleaning routines and equipment maintenance checks.
- Followed company, safety, security policies, and procedures.
- Enhanced customer satisfaction by ensuring timely preparation and presentation of high-quality dishes.
- Provided exceptional customer service by accommodating special requests and dietary restrictions with creative solutions that delighted guests.
Records Management
Bremer Bank
09.2015 - 12.2015
- Responsible for sorting and imaging retail and commercial loan and deposit documents
- Completed Indexing and data entry of imaged documents
- Purged paid retail loan documents and packaged for offsite storage
Aide
Muddy Waters Bar and Grill
01.2012 - 01.2014
- Assisted my clients with their daily living skills in the morning and evening including: showering, dressing, continent support, meal preparations, running errands, light housekeeping, laundry, but most importantly companionship.
Education
High school diploma - General
Roseville Area High School
Roseville, MN01.1991
Skills
- Customer service
- Records Management
- Restaurant Experience
- Laundry
- Serving Experience
- Bartending
Additional Information - Highlights Of Qualifications
- Proficient in customer relations with the ability to handle and resolve difficult situations.
- Flexible and willing to accept additional responsibilities as needed.
- Self-motivated performing timely, accurately, and consistently to accomplish my goals.
- Adept at learning new processes quickly and efficiently.
- Excellent at managing multiple tasks, prioritizing work, and meeting deadlines.
- Willingness to handle and maintain confidential client information.
- Backed by a solid work history, reputation as a team player and passion for helping others.
Computer And Office Proficiencies
- Proficient in Microsoft Office programs
- Proficient in Vision Content and IBS Insight programs
- Ability to type 40 WPM and 200 DPM
Certification
Food protection manager certification
Timeline
Culinary Supervisor
Presbyterian Homes
02.2021 - 08.2022
Records Management
Bremer Bank
09.2015 - 12.2015
Aide
Muddy Waters Bar and Grill
01.2012 - 01.2014
Server
Muddy Waters Bar and Grill
01.2004 - Current
High school diploma - General
Roseville Area High School
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