Rachel Schmidt
Conshohocken,PA
Summary
Detail-oriented paralegal with expertise in healthcare reimbursement, including auto accident and workers' compensation claims. Capable of managing medical records, coordinating documentation, and maintaining organized case files. Builds strong relationships with clients and providers to facilitate effective communication and timely case updates.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Paralegal
Charles J. Hilton & Associates, P.C.
03.2024 - Current
- Support attorneys representing hospitals, physicians, and other healthcare providers in reimbursement matters involving auto accident and workers' compensation claims.
- Request, obtain, and organize medical records and supporting documentation to assist with claim reimbursement and case management.
- Managed correspondence and maintained organized, accurate case files, ensuring timely follow-up on outstanding requests to support effective case progression.
- Monitored case activity, tracked documentation, and provided attorneys with timely updates to enhance case management efficiency.
- Serve as a primary point of contact with patients, healthcare providers, insurance companies, and the attorneys representing patients to obtain information and coordinate documentation.
- Built professional relationships with healthcare providers, insurance representatives, and patient representatives, facilitating timely communication for improved case outcomes.
- Utilize hospital information systems and Microsoft Office applications to manage records and maintain confidential information.
Server
Piccolo Forno
08.2022 - 07.2024
- Delivered exceptional customer service in a fast-paced, high-volume restaurant.
- Managed multiple responsibilities with accuracy and professionalism to support restaurant operations.
- Coordinated with team members to streamline restaurant operations and enhance service delivery.
Client Service Representative
Pet Vet Rossmoyne Animal Emergency Trauma Center
05.2019 - 08.2022
- Facilitated communication between veterinary staff and clients to enhance service delivery and client satisfaction.
- Handled high-volume phone communications to ensure timely responses and support for client inquiries.
- Provided compassionate support to emotionally distressed clients, helping them navigate their concerns effectively.
- Maintained accurate medical and client records.
- Processed cash transactions accurately at front desk. and front-office responsibilities.
Education
Paralegal Institute Certificate -
Thomas R. Kline School of Law, Duquesne University
Pittsburgh, PA09-2023
Bachelor of Arts - Political Science
Duquesne University
Pittsburgh, PA12-2022
Skills
- Reimbursement support
- Claims coordination
- Workers' compensation
- Auto Accident Claims
- Medical Records Management
- Claim analysis
- Microsoft Office
- Legal Research Tools
- Time management
- Case File Organization
- Client communication
Certification
- Legal Technology Certificate - National Society for Legal Technology (NSLT), August, 2023
- Paralegal Certificate - Thomas R. Kline School of Law, Duquesne University, September, 2023
Languages
Spanish
Limited
Timeline
Paralegal
Charles J. Hilton & Associates, P.C.
03.2024 - Current
Server
Piccolo Forno
08.2022 - 07.2024
Client Service Representative
Pet Vet Rossmoyne Animal Emergency Trauma Center
05.2019 - 08.2022
Paralegal Institute Certificate -
Thomas R. Kline School of Law, Duquesne University
Bachelor of Arts - Political Science
Duquesne University