Rachel Scott
Yakima
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Wilco Farm Store
Yakima
07.2024 - Current
- Processed customer transactions efficiently and ensured accuracy in cash handling procedures.
- Assisted in maintaining organized promotional merchandise displays to enhance customer experience.
- Maintained cleanliness and organization of the checkout area to facilitate smooth customer flow.
- Resolved customer issues and complaints promptly, ensuring a positive shopping experience.
Retail Associate
Home Depot
Yakima
05.2023 - Current
- Educated customers on product features, guiding informed purchasing decisions.
- Maintained compliance with safety regulations to ensure a secure shopping environment.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Assisted customers in finding products, answered questions, and made product recommendations.
Retail Associate
TJX Companies
Yakima
03.2022 - 12.2024
- Monitored inventory levels, facilitating timely restocking and reducing out-of-stock occurrences.
- Executed promotional activities, effectively increasing product visibility and sales.
- Provided assistance to customers in locating items, enhancing shopping efficiency.
- Operated cash register to process payments from customers.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Education
Bachelor of Science - Environmental Science
Central Washington University
Ellensburg, WA06-2026
Associate of Arts -
Yakima Valley Community College
Yakima, WA06-2024
Skills
- Team collaboration
- Visual merchandising
- Customer service
- POS system operations
- Effective communication
- Customer relations
- Upselling techniques
- Product knowledge
- Refund handling
- Exchanges processing
Timeline
Cashier
Wilco Farm Store
07.2024 - Current
Retail Associate
Home Depot
05.2023 - Current
Retail Associate
TJX Companies
03.2022 - 12.2024
Bachelor of Science - Environmental Science
Central Washington University
Associate of Arts -
Yakima Valley Community College