Rachel Shannon
Oklahoma City,United States
Summary
Accomplished Operations Manager with a solid foundation in strategic planning, safety management, business operations, process improvement, and project oversight. My background is enriched with specialized training that underpins my expertise in leading teams, ensuring workplace safety, and enhancing operational efficiencies across various sectors, including healthcare and restaurant management.
Overview
11
11
years of professional experience
Work History
Facility Manager
Ekklisia Apostolic Prophetic Ministries Inc. ,
Oklahoma City , United States
2022.10 - 2023.06
- Building Operations and Safety Oversight: Spearheaded the oversight of building functions, conducting more than 100 comprehensive safety inspections per year to ensure strict compliance with health and safety standards. Successfully identified and mitigated over 50 potential safety hazards, maintaining a zero-incident environment.
- Contractor Coordination: Managed relationships with over 20 contractors annually, overseeing all aspects of maintenance and repair to ensure quality and timely completion. Negotiated and secured cost-effective contracts, resulting in a 15% reduction in maintenance expenses.
- Maintenance Management: Designed and implemented a preventive maintenance schedule, coordinating over 200 maintenance tasks annually to enhance building functionality and extend asset life. Reduced system downtime by 30% through proactive maintenance strategies.
- Record Keeping and Documentation: Maintained meticulous records of all facility operations, including maintenance activities, safety inspections, and contractor agreements, ensuring 100% accuracy and compliance with regulatory requirements.
- Facilities Staff Leadership: Directed a team of 10 facilities staff, fostering professional development and high-performance standards. Implemented a training program that increased team efficiency by 25% and improved job satisfaction.
Senior Account Manager
Ekklisia Apostolic Prophetic Ministries Inc.
Oklahoma City , United States
2019.01 - 2022.10
- Financial Stewardship: Directed the management of donations exceeding one million dollars, upholding financial integrity and transparency, leading to successful state audits.
- Strategic Leadership: Implemented financial strategies that fortified donor relations and organizational trust, enhancing the mission's reach and impact.
Finance Reporting Manager
Ekklisia Apostolic Prophetic Ministries Inc.
Oklahoma City , United States
2012.01 - 2018.12
- Administrative Innovation: Revolutionized on-boarding and HR processes, significantly improving efficiency and employee integration.
- Compliance Mastery: Ensured impeccable compliance with state-level audits through rigorous financial documentation and process adherence.
Education
Associate's of Art in Interdisciplinary Studies -
Liberty University
02.2024
Skills
- Leadership and Teamwork
- Critical thinking and problem solving
- Adaptability
- Flexibility and Adaptability
- Conflict Resolution
- Self-motivation
- Interpersonal Skills
- Effective Time Management
- Creativity
- Microsoft Office
- Decision Making
- Ability to Multitask
- Fast Learner
- Ability to Work Under Pressure
- Communication Skills
- Customer Service
Timeline
Facility Manager
Ekklisia Apostolic Prophetic Ministries Inc. ,
2022.10 - 2023.06
Senior Account Manager
Ekklisia Apostolic Prophetic Ministries Inc.
2019.01 - 2022.10
Finance Reporting Manager
Ekklisia Apostolic Prophetic Ministries Inc.
2012.01 - 2018.12
Associate's of Art in Interdisciplinary Studies -
Liberty University
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