Rachel Sims
Blountsville,AL
Summary
Dedicated and innovative professional with significant experience. Enthusiastic team leader able to establish positive work environments and responds effectively to company/patient needs. Ability to multi-task in a fast paced environment, and to respond and resolve in an effective manner to common inquires or complaints from patients and areas within the company. Adaptable and flexible problem solver with the ability to anticipate issues and to solve crises with minimal negative impacts. Committed in providing world class customer service while successfully managing multiple task simultaneously to meet deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Receptionist/Floater
Arab Veterinary Hospital
12.2018 - Current
- Triage patients checked charts, if patient was new entered registered patient in to systems (Medications, family history, social history, etc) Took Blood pressure automatically and manually, Checked Temperature, check respiration, weight
- Send out bloodwork Checked In Patients: Checked insurance, if new or needs updated enter in the patient new information
- Answered multi-Line phone calls and counted down the drawer
- Checked Out patients: Scheduled patients new appointment
- Called for Medical records and scanned in records into patients charts
Triage Nurse/Medical Assistant
PREMIER FAMILY CARE
09.2022 - 01.2023
- Triage patients checked charts, if patient was new entered registered patient in to systems (Medications, family history, social history, etc) Took Blood pressure automatically and manually, Checked Temperature, check respiration, weight, height
- Urine test, covid/flu/strep test, ekg, accu checks Checked In Patients: Checked insurance, if new or needs updated enter in the patient new information
- Answered multi-Line phone calls Checked Out patients: Scheduled patients new appointment
- Called for Medical records and scanned in records into patients charts
Education
High School Diploma -
Kate Duncan Smith DAR High School
Grant, AL05.2010
Skills
- Customer service, Time management, Communication skills, Leadership Experience
- Organization Skills
- Data Inputting
- Appointment Booking
- Records Preparation
- Creating Treatment Plans
- Schedule Management
Accomplishments
CNA training and clinicals completed
Certification
- CPR Certified - American Heart Association - November 2022
Timeline
Triage Nurse/Medical Assistant
PREMIER FAMILY CARE
09.2022 - 01.2023
Lead Receptionist/Floater
Arab Veterinary Hospital
12.2018 - Current
High School Diploma -
Kate Duncan Smith DAR High School
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