Rachel Smith

Assisted customers with locating deli products and making purchases. Keeping Deli items stocked and organized. Assisted customers with cutting/weighing and labeling deli items. Put out pre-sliced items daily. Cooked Rotisserie chickens and put chickens out on the floor for sale daily. Stocked commissary items out on the floor for purchase. Take off and rotate food items on the floor that are out of date. In charge of closing the Deli department and making sure everything was set up to open the next day.

Provided courteous, accurate efficient customer service. Set up yearly subscriptions and sold Theatre tickets to patrons and resident companies (Broadway, Symphony, Carolina Dance Theatre, Opera). Handled questions and complaints regarding ticket sales. Data entry, typing, reports, copying/ filing documents as required. Made sure we kept a healthy relationship with patrons of the theatre.

Deepend relationships to maximize the customer experience by knowing the customer's bank history and spreading bank knowledge with customers. Listening to customers and building trust. Educated customers on credit. deposit and investment products daily. researched and resolved customer inquiries. Use of tactical problem-solving and decision-making skills.