Rachel Starr

• Driving Revenue through Strategic Business Planning, Targeting, and Identifying New Growth Opportunities for New and Existing Accounts
• Buy and Bill
• Guidance Technical Training, Education, Development, and Continued Support Advising Physicians and Clinical Staff to Effectively Navigate New Workflow, Educate Patients and Facilitate Optimal Patient Outcomes, and Seamless Reimbursement
• Collaborating maintaining positive relationships with other team members while also working independently.
• Promotion from ASR to Direct Sales Rep by Fostering trust and lasting relationships with associates, leaders, clients and customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Build rapport with clients to build base referrals and establish a customer network
• Consistent top sales, meeting quotas, and increasing revenue
• Performance Handling Demonstration
• Full Hands-on Feature and Benefit Demonstrations
• Closing Deals
• Setting up F&I, (Finance and Insurance) for Completion of Contracts with Customer, Financial Institutions, and Department of Motor Vehicles
• Additional Sales for Products designed to protect vehicle for future trade-in value or future sales value
• Certified Mazda, GMC/Buick, and Toyota Sales

• Center for Ophthalmic Optics and Lasers Lab in Casey Eye Institute, OHSU.
• Responsible for clinical projects, administrative, and educational research activities related to the management of patients on clinical trials conducted under the auspices of Principal Investigator
• Increased enrollment for multiple studies expediting recruitment and assessment of clinical trial volunteer subjects who meet protocol eligibility.
• Management of OCT Angiography imaging projects for Glaucoma and Dementia studies.
• FDA Protocol and Guideline Adherence for Conducting Human Research, Methods, and Ethical Codes and Guidelines
• REDCap for HIPAA Compliance for Case Reports and Research Data Collection

• Built and grew a market exceeding expectation by 180% in the US for a plant nutrient company located out of Canada - Langley, BC
• Creating and developing relationships and assisting set up educational workshops and market strategies with the major distributors in the US marketplace as well and the small mom and pop establishments
• Travel 50-60%
• Trade Show Circuit : Max Yield, Far West Garden Show, IndoExpo, Home and Garden, – Booth set up, workshops, education, promotional products
• Communicated with clients and customers to gather, provide and share updated information on products and services.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

• Surgical Scrub – Sterile Technique Assisting Surgeon in Blepharoplasty, Lid Resection, Mueller’s Repair, Moh’s, Cyst Removals
• Comprehensive Eye Exams for General Health of the Eye, and In-Depth Exams for Ocular Diseases and Systemic Diseases Affecting the Eye
• Pre & Post Op Exams
• Patient Education
• Triage For Emergent and Non-Emergent Scheduling
• Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
• Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.

• Development and management of the ophthalmology department
• Assisting in the pre and post operative care and counseling of patients
• Surgery coordinating and scheduling
• Neuro-ophthalmology Work ups and Diagnostic Testing
• Full exam work ups and ancillary testing for a surgeon who sub-specializes in glaucoma and oculoplastics
• Insurance Billing and Coding Best Practices
• Account auditing
• Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.

• Assisting ophthalmologists and fellow staff with ophthalmic tests, procedures, while also accommodating for pediatric, adolescent, adult or geriatric patients and their disabilities with accuracy and efficiency.

• Proficiency in Ophthalmic Technician Duties:

HISTORY TAKING including Chief Complaint, Past Ocular History and Family History
PATIENT SERVICES; Ocular Dressings and Shields, Drug Delivery, Spectacle Principles,
ASSISTING PATIENTS; Physically and Visually impaired
CLINICAL OPTICS including Lensometry, Retinoscopy and Refractometry
BASIC OCULAR MOTILITY including evaluation and assessment methods of various strabismus
VISUAL FIELDS including Humphrey and Goldmann fields
CONTACT LENES basic principles and Keratometry
TONOMETRY including Goldmann, and Tonopen applanation
OCULARY PHARMACOLOGY knowledge and understands medications used in ophthalmology
INSTRUMENT MAINTENANCE

• Patient Admitting and Discharge from Acute Psychiatric Care at Austin State Hospital
• Intake Evaluation Qualifying Patients Based on Federal Poverty Guidelines to Receive State and Federal Medical and Medication Coverage, Financial Aid, Housing
• Completing the Financial Assessment as outlined in the Texas Administrative Code
• Social Security Income and Disability Income Eligibility Based on Federal Poverty Guidelines
• Those with no income and met criteria would be sent to our legal team for possible representation before the Office of Hearings and Appeals
• Quarterly Medicare and Social Security Audits to maintain up to date income information, demographics, and disability status
• Risk Assessment Training for Safe De-Escalation When Dealing w Violent or Unstable Patients
• Scheduling appointments

• MD Founder (brazosporteye.com)
• First Physician in the Texas to Place IOL after Cataract Extraction and Perform Radial Keratotomy
• Comprehensive Dilated and Non-Dilated Exams
• Ancillary Tests to find Indications of Unexplained Vision Reduction and Help Differentiate the Etiology of Vision Loss
• Pre and Post Op and Exams
• Laser Suit Assisting for:
• Diabetic Grid
• Peripheral Iridotomy
• YAG Laser Posterior Capsulotomy
• Argon Laser Trabeculoplasty / Selective Laser Trabeculoplasty
• Proficient Sterile Technique for Surgical Assisting:
• Cataract removals and Inter-Ocular Lens Replacement
• Trabeculectomy (Usually combined w Cataract removal
• Blepharoplasty
• Pterygium removal
• Strabismus Surgery
• Sterilizing and Set-up of Operating Rooms Between Surgical Cases
• Ancillary testing
• Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
• Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.

• Managed administrative duties with phone reception, appointment scheduling and payment processing.
• Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
• Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
• Instructed patients on contact lens insertion and removal and lens care guidelines.
• Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
• Assisted with dilating patients or using eye medications when directed by optometrist.

Physicians and Surgeons Annual Conference