Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Stephens

Laramie,WY

Summary

Versatile professional with experience in customer service, team leadership, and technical maintenance. At McDonald's, I excelled in customer interaction and team training. Managed store operations at Sweet Pickles and The Curiosity Shoppe, ensuring exceptional service. As a technician at the University of Wyoming, I maintained equipment and ensured precise operational standards. Skilled in both team and solo tasks, I adapt quickly to new technologies and thrive under pressure.

Overview

3
3
years of professional experience

Work History

Technician

Fishroom Technician with University of Wyoming
Laramie, WY
09.2023 - Current
  • Clean research room, tanks, filters, floors, and machines extensively
  • Run and maintain care for the fish room used for the University of Wyoming graduate student research
  • Watch over number balances, pH levels, pressure, and more of machines
  • Communicate with the team efficiently
  • Problem solved if numbers or levels are off and need attention
  • Change filters of aquatic maintenance machines
  • Working well under stress.

Sales Associate

Sweet Pickles & Curiosity Shoppe
Laramie, WY
05.2022 - 03.2024
  • Maintaining the entire store on my own during solo shifts
  • Working with product distributors
  • Sending emails and phone correspondence in a timely manner
  • Organize files, payment history, and communications
  • Unpacking and pricing items
  • Arranging the store and product placement
  • File keeping of orders received.

Crew Member

McDonald’s
Laramie, WY
12.2020 - 05.2022
  • Working with customers in a fast paced environment
  • Keep the workspace clean
  • Training new employees
  • Maintained a professional attitude while working with others
  • Performing multiple tasks at once
  • Presenting food to customers
  • Working in multiple positions at the same time
  • Promoted to People Experience Leader, training employees and running activities.

Education

Biology

University of Wyoming & Laramie County Community College
05.2024

Laramie High School
05.2023

Skills

  • Customer rapport
  • Operation Monitoring
  • Project Management
  • Team Training
  • Written/Verbal Communication
  • Multitasking and Organization
  • Works Well Under Pressure
  • Equipment Maintenance
  • Quality Control
  • Customer Service
  • System Troubleshooting
  • Workload Management
  • Document Preparation
  • Documentation And Reporting

References

  • Alec Shae, (307) 760-7442
  • Kelly Marston, (307) 275-0566
  • Jeffrey Michaelis, (360) 689-0215

Timeline

Technician

Fishroom Technician with University of Wyoming
09.2023 - Current

Sales Associate

Sweet Pickles & Curiosity Shoppe
05.2022 - 03.2024

Crew Member

McDonald’s
12.2020 - 05.2022

Biology

University of Wyoming & Laramie County Community College

Laramie High School

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Rachel Stephens