RACHEL STRICKLAND
Houston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
University of Texas Medical Branch, League City Campus
05.2024 - Current
- POCT Checked Off
- EKG Checked Off
- Phlebotomy Checked Off
- Assist patients with daily activities such as bathing, dressing, and feeding.
- Measure and record vital signs (blood pressure, pulse, temperature).
- Monitor patient condition and report changes to nurse
- Help patients with mobility]
- Maintain clean and safe patient environments.
- Assist with medical equipment setup and use.
Key Holder
The Vitamin Shoppe
Houston
05.2022 - 02.2024
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Assisted customers with product selection, price checks, returns, and exchanges, and special orders.
- Executed opening, closing and register functions to meet business requirements.
- Organized merchandise displays to ensure accurate pricing and attractive presentation of products.
- Managed escalated customer service issues or concerns, driving pleasant shopping experiences for guests.
- Processed sales transactions quickly and accurately using POS system while maintaining a elevated level of customer service.
Retail Sales Associate
My Protein Grill
Houston
04.2021 - 05.2022
- Gained experience in customer service, resolving customer complaints and inquiries with a cheerful outlook.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Maintained cleanliness of work areas throughout shift according to company standards.
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.
- Used POS system to process sales and refund transactions.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Explained products and services to help customers make informed decisions.
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
- Mastered point-of-sale systems, including cash register operations and credit card processing.
Head Lifeguard/ Pool Manager
Poseidon Aqua Management
Houston
04.2019 - 07.2020
- Ensured safety of patrons by monitoring pool activity and enforcing appropriate rules.
- Instructed swim lessons for all ages and levels of swimmers.
- Identified potential hazards in the pool area and took corrective action when necessary.
- Performed daily maintenance tasks such as cleaning filters, checking chemical levels, emptying skimmer baskets, and vacuuming pools.
- Maintained cleanliness of the facility, including locker rooms, bathrooms, decks, and pools.
- Provided guidance to junior lifeguards regarding job duties and responsibilities.
- Controlled and reported unruly behavior, evicting individuals not adhering to behavior protocols.
- Created detailed reports on accidents or injuries that occurred at the facility.
- Rescued distressed persons in water using lifesaving techniques and equipment.
Education
Nursing Assistant -
Active Nursing Assistant Training
04.2024
General Studies - undefined
San Jacinto College
USBachelor of Science - Kinesiology in Health Sciences
University of Texas at San Antonio
USPhlebotomy - undefined
Active Nursing Assistant Training
04.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Catheter care
- ADL support
- Emergency response
- Professional bedside manner
Certification
- American Red Cross Basic Life Support
- Certified Nursing Aid
- World Health Infection Prevention and Control (IPC)
Timeline
Patient Care Technician
University of Texas Medical Branch, League City Campus
05.2024 - Current
Key Holder
The Vitamin Shoppe
05.2022 - 02.2024
Retail Sales Associate
My Protein Grill
04.2021 - 05.2022
Head Lifeguard/ Pool Manager
Poseidon Aqua Management
04.2019 - 07.2020
General Studies - undefined
San Jacinto College
Bachelor of Science - Kinesiology in Health Sciences
University of Texas at San Antonio
Phlebotomy - undefined
Active Nursing Assistant Training
Nursing Assistant -
Active Nursing Assistant Training