Rachel Strum
Summary
Dedicated Licensed Clinical Social Worker with mental health and substance abuse expertise. Delivered exceptional individual and group support to individuals across the lifespan in psychiatric inpatient and outpatient community-based treatment settings that contributed to improved outcomes and wellness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Social Worker
Catawba Hospital
12.2023 - Current
- Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
- Enhanced patient outcomes by coordinating care with multidisciplinary teams, including physicians, nurses, and therapists.
- Coordinated patient discharge planning and follow-up care.
- Presented clinical documentation and observations to interdisciplinary team.
- Maximized client engagement in treatment by employing motivational interviewing techniques, building rapport, and addressing barriers to discharge,
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Ensured compliance with state licensing requirements through regular review of clinical practices and collaboration with regulatory agencies during audits or inspections.
- Developed and implemented new programs to address emerging patient needs.
Roanoke Area Director
Embrace Healthy Solutions
02.2023 - 11.2023
- Develops, maintains, and supervises a strong team, ensuring all members are working together to support the organization's mission, vision and values.
- Addresses identified needs through training, promoting an environment of growth and improvement. Holds honest conversations around staff performance and challenges as needed, outlining clear expectations and plan for improvement.
- Reviews resumes, schedules and conducts interviews, offers employment to new employees in coordination with Human Resources.
- Manages and adheres to fiscal budget for office in coordination with Finance Director.
- Leads marketing efforts to coordinate with area agencies and to gain referral sources. Actively engages in community partnerships to strengthen the company's brand and foster community- involvement to enhance populations served.
- Conducts regular staff meetings for all staff in area office and holds management meetings as needed.
- Reviews and processes payroll and billing documents and oversees billing for the entire site. Addresses productivity and billing issues as required.
- Ensures all Medicaid requirements and Licensing requirements are met, and that office adheres to regulations set forth by all governing bodies. Ensures ethical provision of services and addresses concerns or deficits timely.
- Active counselor within the substance abuse treatment program by facilitating group and individual sessions and acting as a member of the interdisciplinary team.
ARTS CSAC Level Counselor
Embrace Healthy Solutions
02.2021 - 02.2023
- Completes assessments, diagnoses, and develops individual treatment plans with therapeutic modalities based on client needs.
- Provides comprehensive case management services and connects clients and families to appropriate resources.
- Completes all clinical documentation, including paperwork for continued service coverage by insurance companies in an efficient manner.
- Directs person-centered, strengths-based, culturally competent individualized intakes and services.
- Coordinates referrals and engages in care coordination to meet individual client needs and preferences.
- Leads therapeutic outpatient group sessions utilizing a multitude of evidence based practices and modalities.
- Mitigates crisis situations utilizing de-escalation strategies to ensure client safety.
Lead Psychosocial Rehabilitation Clinician
Embrace Healthy Solutions
08.2018 - 02.2021
- Completed required documentation for continued service coverage by insurance companies to meet deadlines.
- Developed goal-oriented psychoeducational groups and therapeutic activities to improve clients' independence and skills
- Facilitated psychoeducational group and individual sessions, both in person and via telehealth, for diverse population of patients with a variety of mental health diagnoses 18+ years of age
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Provided case management and service linkage
Recreation Therapy Internship
Catawba Hospital
05.2018 - 08.2018
- Provided PSR programming for diverse population of patients with a variety of mental health diagnoses 18+ years of age.
- Conducted initial and ongoing assessments to assist in creation of treatment plans.
- Facilitated therapeutic groups targeting all domains of functioning
- Documented individualized objectives for all consumers assigned to groups as well as during interdisciplinary treatment team meetings.
- Organized hospital-wide special events and delegated responsibilities.
- Responsible for creating supply lists and shopping for needed items.
Education
Master of Social Work -
George Mason University
Fairfax, VA08.2022
Bachelor of Science - Recreation, Parks, and Tourism, Recreation Therapy
Radford University
Radford, VA08.2018
Bachelor of Science - Health Sciences, Healthcare Organization Management
Jefferson College Of Health Sciences
Roanoke, VA12.2016
Associate of Arts and Sciences -
Patrick Henry Community College
Stuart, VA05.2014
Skills
- Leadership
- Compassionate & Empathetic
- Flexible & Adaptable
- Microsoft Office
- Strong Verbal & Written Communication
- Collaboration
- Critical Thinking
- Organization
- Time Management
- Patient Focused
Certification
- LCSW - Licensed Clinical Social Worker
- Certified Therapeutic Recreation Specialist
- Qualified Mental Health Provider - Adults
- American Safety & Health Institute First Aid and CPR Certified
- Mandated Reporter: Recognizing and Reporting Abuse, Neglect, and Exploitation of Adults
- Mandated Reporter: Recognizing and Reporting Child Abuse and Neglect
Timeline
Clinical Social Worker
Catawba Hospital
12.2023 - Current
Roanoke Area Director
Embrace Healthy Solutions
02.2023 - 11.2023
ARTS CSAC Level Counselor
Embrace Healthy Solutions
02.2021 - 02.2023
Lead Psychosocial Rehabilitation Clinician
Embrace Healthy Solutions
08.2018 - 02.2021
Recreation Therapy Internship
Catawba Hospital
05.2018 - 08.2018
Master of Social Work -
George Mason University
Bachelor of Science - Recreation, Parks, and Tourism, Recreation Therapy
Radford University
Bachelor of Science - Health Sciences, Healthcare Organization Management
Jefferson College Of Health Sciences
Associate of Arts and Sciences -
Patrick Henry Community College
References
Available upon request