Rachel Taylor
Birmingham,AL
Summary
Dynamic and results-oriented professional with extensive experience excelling in clerical support and maintaining confidentiality. Demonstrated ability to enhance data accuracy and streamline operations, coupled with a proven track record in cash management and fostering team collaboration. Skilled in database administration and adept at delivering exceptional customer service, significantly contributing to organizational goals.
Overview
7
7
years of professional experience
Work History
Administrative Clerk
Jefferson County Department of Health
11.2019 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
Sr Bank Teller
BBVA Compass Bank
03.2017 - 11.2019
- Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Contributed to the achievement of branch goals by actively participating in cross-selling initiatives and referral programs.
- Served as a mentor to new tellers, sharing best practices for optimal performance and professional growth.
Education
Associate Of Applied Science - Criminal Justice
Lawson State Community College
Birmingham, ALBachelor Of Applied Science - Community Health And Human Services
University of Alabama At Birmingham
Birmingham, ALSkills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Cash Management
- Database Administration
Timeline
Administrative Clerk
Jefferson County Department of Health
11.2019 - Current
Sr Bank Teller
BBVA Compass Bank
03.2017 - 11.2019
Associate Of Applied Science - Criminal Justice
Lawson State Community College
Bachelor Of Applied Science - Community Health And Human Services
University of Alabama At Birmingham