Rachel Thelen
Barling,AR
Summary
Compassionate social worker skilled in providing critical support and developing effective strategies for diverse client populations. Possess strong abilities in assessing individual needs, designing tailored intervention plans, and facilitating community resources to address complex challenges. Demonstrated impact through improved client well-being and enhanced access to social services. Proven track record in advocating for clients' rights and fostering positive outcomes in challenging environments.
Overview
13
13
years of professional experience
Work History
Mental Health Therapist
Counselors R Us
Clarksville, Arkansas
01.2025 - Current
- Provide professional mental health support through use of multiple therapeutic strategies and therapies.
- These duties also included crisis intervention, establishment and implementation of treatment plans, monitoring progress, leading group therapy, and providing beneficial feedback.
- With this job, I work primary with children, but do have multiple young and middle aged adults.
Lead Social Worker
Heart of Hospice
Fort Smith, Arkansas
03.2023 - 01.2025
- Provide Supervision to LSW on staff, organize on call schedule, attended governing board meetings, develop and implement plan of care, discuss death process with families, assist with gathering resources for families in need, helped fill out Medicaid applications, exhibited self-discipline with schedule structuring, attended and participated in Interdisciplinary Group meetings, provided supportive counseling to families, completed documentation in a timely manner
Social Worker
Hospice Homecare
Hot Springs, Arkansas
11.2021 - 03.2023
- Develop and implement plan of care, discuss death process with families, assist with gathering resources for families in need, helped fill out Medicaid applications, designed caregiver/carehome and nursing home lists for intake folders, exhibited self-discipline with schedule structuring, appointed intakes to other social workers, attended and participated in Interdisciplinary Group meetings, participated in community outreach and activities, provided supportive counseling to families, completed documentation in a timely manner
- Voted Employee of the month for August 2022
Medical Social Worker
Baptist Health Medical Center
Little Rock, Arkansas
01.2021 - 11.2021
- Discharge planning, gathering resources for the homeless, assisting with hospice setup/informing families and patient of hospice role, empathizing with patients during various vulnerable situations, communicate with family members about difficult situations and assist with de-escalation if needed, ordering equipment, work alongside physicians and nurses as well as other hospital staff, and communicating with all facilities connected to discharge planning and rehabilitation.
Masters Advanced Internship
Therapeutic Family Services
Hot Springs, Arkansas
08.2020 - 12.2020
- Discussing patient progress, leading adult group sessions, conducted family and individual sessions, completed Medicaid and insurance notes, and organized doctor day med management appointments.
Server
Cracker Barrel Old Country Store
Arkadelphia, Arkansas
06.2019 - 09.2020
- Setting and carrying food to tables, conducting conversations with guests, and using/learning appropriate time management skills.
Masters Foundation Internship
Pinnacle Pointe Hospital
Little Rock, Arkansas
05.2019 - 12.2019
- Conducting biopsychosocial evaluations on new admits, leading child group sessions, conducting individual and family sessions, discharge planning, organizing transportation, and discussing patient progress and recommendations during staff meetings.
Administrative Assistant
Life Strategies Counseling Inc.
Hot Springs, Arkansas
08.2018 - 06.2019
- Filing, scheduling Dr. appointments and therapist appointments, answering phone calls, sending in medical records, cleaning, assigning clients to therapists, sending and receiving PCP referrals, and ordering supplies.
Geriatric Home Health Internship
Area Agency on Aging
Malvern, Arkansas
01.2018 - 05.2018
- Going to clients' homes and taking information for Medicare, answering and transferring calls, payroll, filing information, cleaning, and ordering supplies.
Seasonal Office Worker
Artex Overhead Doors
Hope, Arkansas
09.2016 - 05.2018
- Filing customer information, answering and transferring calls, cleaning, and inputting customer data.
Instructor
Gymnastics Plus
Arkadelphia, Arkansas
09.2015 - 05.2018
- Prepare lesson activities according to age and skill level, assist with stunts/tumbling and other various activities, and create relationship with clients.
Observation
Perritt Primary School
Arkadelphia, Arkansas
01.2017 - 12.2017
- Reading to the students, student supervision, demonstrate problem solving, and assisting with projects.
Coach
SAGA Gymnastics
Hope, Arkansas
09.2012 - 05.2014
- Director of SAGA Gymnastics for various age groups, training new staff according to job placement, and recruit for private classes and future team members.
Education
Masters in Social Work -
Louisiana State University
Baton Rouge, Louisiana12.2020
Bachelor of Science - Human Services, Sociology
Henderson State University
Arkadelphia, Arkansas05.2018
Skills
- Microsoft Office
- Treatment planning
- Crisis intervention
- Case documentation
- Organization
- Time Management
- Staff Meetings
- Cleanliness
- Communication
- Teamwork
- Community Engagement
- Public Speaking
- Death and Dying Process
- Psychosocial Assessments
- Functional Assessments
- Care Planning
- Quick Learner
- Patient advocacy
- Interdisciplinary collaboration
- Effective communication
- Time management
References
- Mrs. Tana Allen, APRN, Allen Mental Health Services, 501-240-6119, tana.allen@allenmeds.com
- Mrs. Shannon Hattabaugh, Patient Care Manager/Supervisor, Heart of Hospice, 479-462-7117, littlelamb02us@yahoo.com
- Mrs. Aerielle Lawrence, LMSW Clinical Assessor, Kepro/Acentra, Lead Social Worker at Hospice Homecare before moving, 501-652-6569, Aelawrence@kepro.com
- Mrs. Sara Huddleston, LMSW, Hospice Homecare, Lead Social Worker, 870-882-7615, SHuddleston@hospicehomecare.com
- Mrs. Kedriel Johnson, CTE Teacher, North Side High School, 870-331-2680, kedriel.johnson132@gmail.com
Community Service
- Vacation Bible School, 2015-2018
- Reddie To Serve (campus led community cleanup), 2015-2018
- God's Closet (free meal and clothing giveaway for my home community), 2012-2014
Organizations And Awards
- Phi Alpha National Honor Society, Honor student and member, 2019-2020
- Henderson State University, Dean's Honor Role Recipient, 2018
- Henderson State University, Cheerleading Squad, 2014-2018, Captain, 2017-2018
Timeline
Mental Health Therapist
Counselors R Us
01.2025 - Current
Lead Social Worker
Heart of Hospice
03.2023 - 01.2025
Social Worker
Hospice Homecare
11.2021 - 03.2023
Medical Social Worker
Baptist Health Medical Center
01.2021 - 11.2021
Masters Advanced Internship
Therapeutic Family Services
08.2020 - 12.2020
Server
Cracker Barrel Old Country Store
06.2019 - 09.2020
Masters Foundation Internship
Pinnacle Pointe Hospital
05.2019 - 12.2019
Administrative Assistant
Life Strategies Counseling Inc.
08.2018 - 06.2019
Geriatric Home Health Internship
Area Agency on Aging
01.2018 - 05.2018
Observation
Perritt Primary School
01.2017 - 12.2017
Seasonal Office Worker
Artex Overhead Doors
09.2016 - 05.2018
Instructor
Gymnastics Plus
09.2015 - 05.2018
Coach
SAGA Gymnastics
09.2012 - 05.2014
Masters in Social Work -
Louisiana State University
Bachelor of Science - Human Services, Sociology
Henderson State University