Desired Job Title
Office Coordinator/ Billing LiaisonOffice ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Pacific, MO, USSt Louis, MO
Open to relocation: No
Open To Work
Rachel Thomas
Office Coordinator
Pacific,MO
Work Preference
Summary
Office coordinator with 23 years of experience in billing resolution and workflow optimization, specializing in enhancing team collaboration and operational efficiency in healthcare settings. Proven track record in managing administrative tasks, overseeing office operations, and coordinating staff. Skilled in problem-solving, prioritizing workloads, and effective communication. Committed to improving office systems and fostering positive relationships with team members and clients.
Overview
23
23
years of professional experience
Work History
Office Coordinator/ Billing Liaison
Metro-West Anesthesia Group
Chesterfield, MO
11.2003 - Current
- Coordinate daily operations for largest local anesthesia practice in St. Louis.
- Facilitate communication and assignments among 225 CRNAs and 50 physicians across 15 facilities.
- Prepare eight monthly schedules for over 150 employees, optimizing productivity and efficiency.
- Implement best practices to enhance office procedures and workflows consistently.
- Resolve documentation billing issues to complete the billing process.
- Compile data on daily time overages and create monthly invoices.
- Resolve customer complaints and address inquiries promptly.
- Maintain productive relationships with surgeons' offices through professional correspondence.
- Handle confidential matters with discretion, exercising sound judgment.
- Process weekly deposits and track monthly stipends
- Program, install and maintain time clocks at all locations
- Coordinated social events to enhance team morale and collaboration.
Education
Bachelor of Science - Criminal Justice
Southeast Missouri State University
Cape Girardeau, MO05-2003
Skills
- Billing resolution
- Invoice management
- Invoice reconciliation
- Schedule management
- Workflow optimization
- Customer relationship management
- Problem solving
- Team collaboration
Timeline
Office Coordinator/ Billing Liaison
Metro-West Anesthesia Group
11.2003 - Current
Bachelor of Science - Criminal Justice
Southeast Missouri State University