Rachel Thomas

Founded and served on the board of nonprofit organization Seasonal Essentials NYC, which provides seasonal care packages to shelters across New York City. Fundraised for materials and networked for outreach opportunities. Developed plans to expand services to West Palm Beach area.

• Developed strategic partnerships with local businesses to enhance community outreach initiatives.
• Managed grant applications and funding proposals, securing resources for program expansion.
• Led volunteer recruitment efforts, increasing participation through targeted outreach campaigns.

Maintained a nurturing environment for children aged 3 and 6, enhancing their daily routines. Streamlined household management tasks such as meal preparation and cleaning to optimize family life. Fostered positive relationships with children through creative and structured activities, contributing to a harmonious home.

• Supervised children's activities, ensuring a safe and engaging environment.
• Prepared nutritious meals and snacks tailored to dietary needs.
• Established routines that promoted positive behavior and learning outcomes.

Focused on delivering excellent customer service in fast-paced retail environments. Handled cash transactions and operated POS systems to ensure accurate and efficient checkouts.led in maintaining accurate records, resolving customer issues, and ensuring a seamless checkout experience. Strong attention to detail and ability to thrive in high-pressure situations. Adept at collaborating with team members to maintain high standards of service and support organizational goals.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash register balances and resolved discrepancies promptly.
• Assisted customers with inquiries, providing exceptional service to enhance satisfaction.

Experienced and personable hostess with a proven track record of providing exceptional customer service in fast-paced environments. Managed reservations, greeted and seated guests, ensured smooth front-of-house operations to support efficient service. Handled guest inquiries, coordinated with waitstaff, maintained welcoming atmosphere to enhance overall dining experience.

• Managed guest seating arrangements to optimize flow and enhance dining experience.
• Greeted and welcomed guests, providing exceptional customer service from first interaction.
• Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.

• [3.75] GPA
• Extracurricular Activities: [Refurbished furniture for families transitioning out of homelessness]
• Extracurricular Activities: [Volunteered at shelter for emotional support dogs in training]

• [Debate Team] Lead Prosecutor