Rachel Topping

• Trained over 20 pharmacists, pharmacy interns and newly hired pharmacy technicians.
• Enforced compliance with pharmacy regulations and maintained up-to-date records.
• Collaborated with store manager to maintain daily operations.
• Ordered all pharmacy supplies and kept stock of inventory levels.
• Performed performance reviews on all staff pharmacists and pharmacy technicians to optimize customer service and morale.
• Created weekly schedules for all pharmacy technicians.
• Scheduled and executed dozens of vaccine clinics at local businesses for influenza, pneumonia, shingles, and covid.
• Continued all technician, intern, and staff pharmacist responsibilities.

• See above

• Effectively prioritized tasks and organized workflow to increase efficiency.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Administered vaccinations to 100's of customers.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
• Continued all technician and intern responsibilities.

• Counseled patients on new medications and OTC products.
• Assisted pharmacist in final review of filled prescriptions.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Continued all technician responsibilities.

Entered and processed patients' prescriptions.

• Counted and labeled prescriptions with correct item and quantity.
• Consulted with insurance company representatives to complete claims processing.
• Maintained great customer service with every interaction.