Rachel Valentine
Rigby,ID
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures and front office administrative duties. Quick to build relationships with coworkers and brings playful, friendly energy to the office. Successful at easing patients anxiety and helping them feel valued, understood, and welcome.
Overview
6
6
years of professional experience
Work History
Dental Assistant /Front Office Receptionist
My Dentist Of Idaho
Idaho Falls , ID
07.2016 - 07.2022
- Performed chair-side duties for general dentistry, endo procedures, implants, and oral surgery.
- Assisted and monitored in conscious sedation procedures.
- Greeted visitors and patients upon arrival, offered assistance and answered questions to build rapport and retention.
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Filed dental insurance claims within allotted timeframe.
- Followed up on insurance claim denials and provided additional requested information.
- Patient advocate when dealing with difficult or confusing insurance claims.
Education
Certificate in Four Handed Dental Assistanting - Dental Assisting
Eastern Idaho Technical College
Idaho Falls, ID05.1996
Skills
- X-ray and CPR certified
- Preliminary Impressions and pouring casts
- Sanitation and sterilization
- Proficiency in EagleSoft Dental Software
- Billing and collections
- Insurance claims
- Organizing office files and paperwork
- Creating educational handouts for staff and patients
- Customer relations, scheduling, and resolving patient's questions and concerns
- Understands and follows HIPPA and OSHA regulations
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Dental Assistant /Front Office Receptionist
My Dentist Of Idaho
07.2016 - 07.2022
Certificate in Four Handed Dental Assistanting - Dental Assisting
Eastern Idaho Technical College
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