Rachel Vallarta
Laveen,AZ
Summary
Professional possessing 20+ years of results-driven customer service experience. Compassionate ability to resolve customer issues and retain positive relationships.
Overview
5
5
years of professional experience
Work History
Banquet Server
Montelucia Resort
08.2023 - Current
- Provide an exceptional dinning experience to guests. Anticipate guests’ service needs, watching/listening to guests preferences and acting on them whenever possible.
Banquet Server
Adero
04.2023 - Current
- Serve food with detail and proper etiquette at each event. Welcome and acknowledge each and every guest with a. Smile, eye contact, and a friendly verbal greeting, using the guests name when possible.
Owner
Rai’s Mobile Detailing
05.2022 - Current
- Manage a team of five people with various backgrounds. Clean client’s vehicles interior and exterior. Provide exceptional customer service and satisfaction.
- Managed day-to-day business operations.
Charter Coordinator
Cutter Aviation
03.2021 - 04.2023
- Supervised reservations made on online booking sites.
- Used Flight Schedule Pro to schedule charters and appropriate workers.
- Monitored accounts receivable and billing for the Charter department.
Education
Associate of Science - General Studies
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZSkills
- Payment tracking
- Reconciliations
- Bookkeeping
- Collections
- Microsoft office
- Excel
- Invoice processing
- Codes reviewing
- Payment management
- Billing dispute resolution
- Statement issuing
- Investigative research
- Strong client relations skills
- Data entry and management
Timeline
Banquet Server
Montelucia Resort
08.2023 - Current
Banquet Server
Adero
04.2023 - Current
Owner
Rai’s Mobile Detailing
05.2022 - Current
Charter Coordinator
Cutter Aviation
03.2021 - 04.2023
Associate of Science - General Studies
Maricopa Community Colleges, South Mountain Community College