Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Vierkandt

Moose Lake,MN

Summary

I believe I would be a great fit for Elementary Secretary if given the chance. I have worked within the school system for a few years and have many solid work relationships within the district.


As sub caller (I left off of resume due to position overlap); I also have had direct communications with almost all staff employees. Within this I have formed many positive work relationships as well as understanding how to handle highly sensitive information with utmost privacy.


I have worked within a 'front desk' as night auditor as well as filling in at the customer service desk in previous roles. Within those roles I needed to be highly organized and focused; professional yet warm and kind. Teamwork was integral and I believe I would be a good fit for this position.

Overview

16
16
years of professional experience

Work History

Special Education Paraprofessional

Moose Lake ISD97
02.2024 - Current
  • Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.

Kitchen Staff/Dishwasher/Cook/Server

Moose Lake ISD97
09.2021 - 11.2022
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

CNA

Oakview Assisted Living
01.2011 - 06.2012
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Night Auditor/Front Desk

Americinn Of Moose Lake
01.2009 - 01.2011
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Provided customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.

Customer Service Desk/Cashier

Walmart
01.2008 - 01.2009
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined payment processes for increased efficiency, effectively handling cash and credit transactions.
  • Boosted sales revenue by upselling products and services to customers during the checkout process.
  • Maintained a clean and organized workstation, ensuring a pleasant environment for customers and colleagues alike.

Education

CNA/HHA Certifications - Nursing

Fon Du Lac Tribal And Community College
Cloquet, MN

High School Diploma -

Barnum School District
Barnum, MN
06.2007

Skills

  • Data Entry
  • Call Management
  • Data Collection
  • Paperwork Processing
  • Dispute Resolution
  • Coordination
  • Sales Support
  • Mail distribution
  • Multi-Line Phone Systems
  • Spreadsheet Management

Timeline

Special Education Paraprofessional

Moose Lake ISD97
02.2024 - Current

Kitchen Staff/Dishwasher/Cook/Server

Moose Lake ISD97
09.2021 - 11.2022

CNA

Oakview Assisted Living
01.2011 - 06.2012

Night Auditor/Front Desk

Americinn Of Moose Lake
01.2009 - 01.2011

Customer Service Desk/Cashier

Walmart
01.2008 - 01.2009

CNA/HHA Certifications - Nursing

Fon Du Lac Tribal And Community College

High School Diploma -

Barnum School District

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Rachel Vierkandt