Rachel Vodar
Elcho,WI
Summary
Accomplished Social Services Program Manager with a proven track record at Sokaogon Chippewa Community, adept in strategic planning and team leadership. Excelled in optimizing resource allocation and enhancing program outcomes through data-driven decisions. Skilled in project management and interpersonal communication, significantly improving stakeholder relationships and team performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Social Services Program Manager
Sokaogon Chippewa Community Mole Lake Band Of Lake Superior Chippewa Indians
08.2015 - 12.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Built teams to address project goals and objectives for multiple projects.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Volunteer
AmeriCorps Tribal
09.2011 - 08.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Vault Manager
Mole Lake Casino & Lodge
04.2008 - 12.2009
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
Mortgage Loan Officer
The Mortgage Exchange
09.2001 - 06.2007
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Education
Bachelor of Science - Interdisciplinary Studies
University of Wisconsin, Superior
Superior, WI05-2018
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- MS office applications
- Policy and procedure improvements
- Training and development
- Data collection & research
- Budgeting and resource management
- Scheduling and planning
- Quality assurance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Facilitated Quarterly Advisory Board Meetings
- Active Member of Community Coalitions
- Member of Economic Development Task Force
Certification
- Project Management Professional (PMP)
- First Aid Certification
Timeline
Social Services Program Manager
Sokaogon Chippewa Community Mole Lake Band Of Lake Superior Chippewa Indians
08.2015 - 12.2024
Volunteer
AmeriCorps Tribal
09.2011 - 08.2015
Vault Manager
Mole Lake Casino & Lodge
04.2008 - 12.2009
Mortgage Loan Officer
The Mortgage Exchange
09.2001 - 06.2007
- Project Management Professional (PMP)
- First Aid Certification
Bachelor of Science - Interdisciplinary Studies
University of Wisconsin, Superior
Similar Profiles
Debra ShannonDebra Shannon
LPN/Medical Records at Sokaogon Chippewa Community Mole Lake Band Of Lake Superior Chippewa IndiansLPN/Medical Records at Sokaogon Chippewa Community Mole Lake Band Of Lake Superior Chippewa Indians
Barbara PembertonBarbara Pemberton
Records Manager at Red Lake Band of Chippewa Indians- I.T. DepartmentRecords Manager at Red Lake Band of Chippewa Indians- I.T. Department
Ronald TrottierRonald Trottier
Tribal Transportation Department Director at Turtle Mountain Band of Chippewa IndiansTribal Transportation Department Director at Turtle Mountain Band of Chippewa Indians