Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Volunteer Experience
Languages
References
Timeline
Generic

Rachel Voong

Oakland,CA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Fyzical Therapy & Balance Centers
03.2023 - Current
  • Scheduling and making appointments for patients
  • Help call patients on the overpayment list
  • Help make charts for the following week
  • Help restock Physical Therapist rooms for the following day
  • Help with closing
  • Call doctor offices for referrals and operation reports

Student

College Track
08.2021 - Current
  • Learned basic coding in the Bytes class
  • Learned about Colleges (writing the essays for college apps., etc.)

Babysitter

Babysitter
06.2015 - Current
  • Babysat newborns up to ages 7 - 8
  • Learning to take care of other children by providing food as well as playing with them

Student Leader

Leadership - Student
08.2020 - 05.2024
  • Organized a variety of activities for students and staff
  • Organized discussions with leadership students on the consequences of crime and strategies for harm repair
  • Engaged in classroom discussions, demonstrating critical thinking skills.

Volunteer

Oktoberfest
10.2022 - 10.2023
  • Helped out with cashier duties such as selling mugs and tickets
  • Help clean and set up festival booths so that customers can enjoy the festival

Intern

HEALS Internship
06.2023 - 07.2023
  • Gained exposure through experiences such as shadowing doctors, nurses, and clinicians in different departments
  • Had hands-on experience in simulation center CPR, becoming Stop the Bleed certified

Youth Educator

Asian Health Service Youth Program
04.2021 - 07.2021
  • Made presentations about HIV, Hepatitis C, and Substance Use to help educate people about the causes and effects of these substances

Education

High School Diploma -

Skyline High School
Oakland, CA
05-2024

Skills

  • Fluent in English
  • Proficent in Chinese
  • Childcare
  • Good communication
  • Meets deadlines
  • Organized
  • Coordinating events
  • Fundraising
  • Basic coding
  • Task Prioritization
  • Professionalism
  • Multitasking
  • Time Management

Extracurricular Activities

Key Club, 08/01/22, 05/01/24, Organized records of fundraisers and club funds, Gained knowledge in Microsoft Excel and Google Sheets, Attended monthly meetings to plan club events; Submitted monthly reflections and reports, Attended weekly club meetings in participation and informing members, Supported fundraising plans by executing fundraisers Future in Medicine Club, 02/01/22, 05/01/22, Gained medical knowledge through emergency training such as CPR or stopping a bleeding Skyline Cheer, 11/01/21, 03/01/23, Showing school spirit and good sportsmanship during sports games, Performed in cheer competition with other cheerleaders, Learning new dances and cheers, Learned from performing mistakes and constructive criticism to master new skills and goals for future competitions and games

Volunteer Experience

  • Oktoberfest, 10/01/22, 10/03/22, 09/30/23, 10/01/23, Helped out with cashier duties such as selling mugs and tickets, Help clean and set up festival booths so that customers can enjoy the festival
  • Chinatown Festival, 08/26/23, 08/27/23, Help set up and clean up the event, Help monitor oncoming traffic, Help translate at vendor booths

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

References

  • Abraham Alem, History Teacher, abrham.alem@ousd.org
  • Saumitra Kelkar, AP Biology Teacher, saumitra.kelkar@ousd.org
  • Adriana Tinajero, School Counselor, adriana.tinajero@ousd.org

Timeline

Intern

HEALS Internship
06.2023 - 07.2023

Administrative Assistant

Fyzical Therapy & Balance Centers
03.2023 - Current

Volunteer

Oktoberfest
10.2022 - 10.2023

Student

College Track
08.2021 - Current

Youth Educator

Asian Health Service Youth Program
04.2021 - 07.2021

Student Leader

Leadership - Student
08.2020 - 05.2024

Babysitter

Babysitter
06.2015 - Current

High School Diploma -

Skyline High School
Rachel Voong