Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies outside of work
Timeline
Work Availability
Work Preference
Websites
Hi, I’m

Rachel Waller

Millington,IL
Never give in except to convictions of honor and good sense.
Winston Churchill
Rachel Waller

Summary

With a strong passion for the healthcare field, my career trajectory is set in this direction. I have completed 18 months of Pharmacy coursework, equipping me with a solid foundation in pharmaceutical knowledge and practices. Additionally, I pursued further education to become a Certified Medical Coder after completing the Medical Coding and Billing course. This comprehensive training honed my skills in accurately assigning medical codes and ensuring proper reimbursement. Now eager to contribute my expertise and dedication to a healthcare organization that values excellence in patient care.

Overview

15
years of professional experience
1
Certification

Work History

Aldi USA

Full-time Associate
01.2022 - Current

Job overview

  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Participated in training sessions to stay updated on product information and company policies.

Coldwell Banker Real Estate Group

Real Estate Agent
08.2021 - 01.2022

Job overview

  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.

Johnny K's

Manager/Line Cook Trainer
08.2015 - 08.2021

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team ability and performance.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Education

Auburn University-Preppy

Certificate of Completion from Medical Billing And Coding
07.2024

University Overview

  • Anatomy
  • Physiology
  • Medical Terminology
  • ICD-10-CM
  • CPT

Penn Foster Career School
Scranton, PA

Career Diploma from Pharmacy Technician
04.2020

University Overview

  • Pharmacology
  • Pharmacodynamics and Pharmacokinetics
  • Pharmacy Billing and Reimbursement
  • Pharmacy Law and Regulations

Hinckley-Big Rock High School
Hinckley, IL

GED
05.2008

Skills

  • CPT coding and ICD-10-CM knowledge
  • Pathophysiology Understanding
  • Pharmacology knowledge
  • Medical Terminology Expertise
  • Issue Resolution
  • Performance Improvement
  • Policy Implementation
  • Confidentiality and HIPAA
  • Team Collaboration
  • Time Management
  • Decision Making
  • Organizational abilities

Accomplishments

  • Earned a 94% Average at Penn Foster Career School (Pharmacy Technician Program).
  • Awarded the 2023 C.A.R.E Service Champion Award at Aldi.
  • Earned a Certificate of Completion from Auburn University (Medical Billing and Coding).


Certification

  • IDFPR Real Estate Broker License
  • Certificate of Ordination

Hobbies outside of work

In my spare time, I relax by practicing the Kalimba and learning new songs to play. I have a passion for cooking and finding new and delicious recipes to make for my family. In the summer and fall, one of my favorite weekend activities has to be camping with my family out in nature, or even just in the back yard.

Timeline

Full-time Associate

Aldi USA
01.2022 - Current

Real Estate Agent

Coldwell Banker Real Estate Group
08.2021 - 01.2022

Manager/Line Cook Trainer

Johnny K's
08.2015 - 08.2021

Auburn University-Preppy

Certificate of Completion from Medical Billing And Coding

Penn Foster Career School

Career Diploma from Pharmacy Technician

Hinckley-Big Rock High School

GED
Availability
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Work Preference

Work Type

Full Time

Work Location

HybridRemote

Important To Me

Work-life balanceHealthcare benefits401k matchWork from home optionCompany Culture

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Rachel Waller