Rachel Watkins
Austin
Summary
Highly-motivated Professional with desire to take on new challenges in various fields. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Veterinary Emergency Group
03.2023 - Current
- Maintained accurate medical records for efficient patient care and treatment followup.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Contributed to improved patient outcomes by participating in ongoing professional development and staying current on veterinary nursing best practices.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
Veterinary Technician /Content & Media Assistant
North Bay Animal Hospital
08.2019 - 06.2023
- Prepared and planned educational social media content for Facebook, Instagram and Tik Tok.
- Collaborated with media team and staff to plan out social media projects
- Executed posting engaging content on a strict timeline to keep up with community engagement
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress
- Supported veterinarians to drive quality care, advocate for pets and educate clients
- Obtained relevant health history and information from clients to maintain medical charts
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens
- Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
Veterinary Assistant
Citrus Park Animal Hospital
01.2019 - 07.2019
- Assisted veterinarians in examining animals
- Restrained and stabilized animals during examination and treatment to prevent injuries
- Communicated with veterinarians and staff members to maintain patient flow
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury
- Offered every owner exceptional customer service and support as well as top-notch care to each animal
- Reviewed pet records from daily visits and appointments, entering important data into system
- Restocked and sanitized exam rooms for ample supplies and disease control
- Handled and restrained animals following safety requirements and procedures.
Kennel Technician
Emerald Coast Animal Hospital
06.2016 - 08.2016
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards
- Managed medical intervention and therapy for specific animals in collaboration with veterinarian.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Education
Bachelor of Science - Chemistry, Interdisciplinary Sciences
University of South Florida
Tampa, FL08.2019
Skills
- Organization of client and patient medical records
- Social media management
- Content preparation
- Team collaboration
- Data entry
- Medical history collection
- Diagnostic imaging
- Laboratory skills
- Client education
- Interpersonal communication
Timeline
Veterinary Technician
Veterinary Emergency Group
03.2023 - Current
Veterinary Technician /Content & Media Assistant
North Bay Animal Hospital
08.2019 - 06.2023
Veterinary Assistant
Citrus Park Animal Hospital
01.2019 - 07.2019
Kennel Technician
Emerald Coast Animal Hospital
06.2016 - 08.2016
Bachelor of Science - Chemistry, Interdisciplinary Sciences
University of South Florida
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