Rachel Watts
Health Texas Providers Network
DALLAS,TX
10
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Patient Service Spec III
2 Years 11 Months- Efficient in, Data Entry, Excel, Outlook, PowerPoint, Teams
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Optician Technician
5 Years 4 Months- Provided high-quality patient care through comprehensive vision assessments and accurate eyewear fittings.
- Trained junior staff on equipment usage and best practices for patient interactions, fostering a knowledgeable team environment.
- Managed patient records with precision, ensuring compliance with privacy regulations and enhancing data accessibility for the team.
- Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
- Implemented an effective appointment scheduling system to minimize wait times and enhance patient experience.
- Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Educated clients on proper eyewear maintenance and lens options to enhance satisfaction and usability.
- Assisted with inventory management, ensuring optimal stock levels of lenses and frames for efficient operations.
Education
High School Diploma
Skills
Technical proficiency
Customer service
Problem-solving
Attention to detail
Time management
Task prioritization
Decision-making
Crisis management
Teamwork and collaboration
Flexible and adaptable
Excellent communication
Dependable and responsible
Friendly
positive attitude
Organizational skills
Timeline
Patient Service Spec III
Health Texas Providers Network
09.2023 - CurrentRead More
Optician Technician
Health & Wellness Vision Center
07.2016 - 11.2021Read More
Red Oak Highschool
High School Diploma
Read More