Rachel West
Sedalia,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
General Manager
Volkers Eatery & Pub
Sedalia, Missouri
10.2022 - Current
- Managed employee reviews, training and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Bartender, server and cook as needed when staff called out.
- Money management.
Expanded Function Orthodontic Assistant
Dr Spencer- retired 11 yrs / Dr Vaughan current
Sedalia, Missouri
08.2011 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Bartender
Fitters
Sedalia, Missouri
05.2018 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Orthodontic State Board -
Ozark Tech
Lake Ozark, MO2011
COA . COA -
Nichols Career Center
Jefferson City, MO03-2010
High School Diploma -
Smithton High School
Smithton, MO1996
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Staff Management
- Customer Relations
- Customer Relationship Management
- Verbal and written communication
- Administrative Skills
- Vendor relationships
- Employee Development
Timeline
General Manager
Volkers Eatery & Pub
10.2022 - Current
Bartender
Fitters
05.2018 - 10.2022
Expanded Function Orthodontic Assistant
Dr Spencer- retired 11 yrs / Dr Vaughan current
08.2011 - Current
Orthodontic State Board -
Ozark Tech
COA . COA -
Nichols Career Center
High School Diploma -
Smithton High School