Rachel Williams
Paintsville,KY
Summary
Experienced Regional Billing Coordinator Supervisor with a proven background in healthcare billing. Led operations across five regions, training over 100 staff to uphold compliance and accuracy. Improved revenue through EHR system implementation and account reconciliation. Skilled in confidentiality standards, patient care, and insurance claims processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Billing Coordinator Supervisor
Mountain Comprehensive Care Center
Prestonsburg, USA
11.2011 - 12.2025
- Supervised 5 regions and over 100 staff in front office and billing/charge processing functions.
- Monitored billing and error reports to ensure accuracy and compliance in billing processes.
- Trained all staff on billing rules and regulations, identifying which staff members could bill specific insurances.
- Trained billing/charge processors that did billing for services that were rendered at their clinics.
- Facilitated training for all staff under my supervision.
- Led the implementation of a new EHR computer system for the entire agency.
- Reconciled billing reports for residential and outpatient clinics to enhance revenue accuracy.
- Analyzed multiple revenue streams for the agency and developed Excel spreadsheets to present findings.
- Ran and monitored multiple reports agency wide to optimize maximum efficiency.
Education
Medical Office Management - Associates in Applied Science
Big Sandy Community and Technical College
Prestonsburg, KY08-2013
Skills
- Medical billing
- Claim denial management
- CPT coding
- ICD-10 coding
- Account reconciliation
- Data management
- Microsoft Excel
- Microsoft Office
- Team leadership
- Organizational skills
- Attention to detail
- Customer service
Certification
- Medical Unit Coordinator, 05/01/16, Present
- Medical Record Specialist, 05/01/16, Present
- Medical Transcriptionist, 05/01/16, Present
- Medical Receptionist, 05/01/16, Present
- Hospital Admissions Specialist, 05/01/16, Present
Timeline
Regional Billing Coordinator Supervisor
Mountain Comprehensive Care Center
11.2011 - 12.2025
Medical Office Management - Associates in Applied Science
Big Sandy Community and Technical College