Rachel Wilson
Meridian,ID
Summary
Dynamic and results-oriented professional with 5+ years of diverse experience in operations management and customer service to drive business performance. Dedicated, meticulous, self-motivated, and team-oriented with the proven ability to work independently with minimal supervision. Able to provide outstanding management and supervision in implementing innovative customer service initiatives and new business processes. Highly focused and results-oriented in supporting complex and deadline-driven operations. Demonstrate high standards of integrity by honoring commitments while maintaining necessary confidentiality. Outstanding experience in handling multiple projects, meeting tight deadlines, and working with diverse teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender, Server
Eight Thirty Common
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Small Business Owner
Reps With Ray, LLC
01.2016 - Current
- Collaborate often with clients to create effective and mutually beneficial business relationships
- Set up online displays using professional images and an e-commerce template
- Use knowledgeable business skills of retail industry to help generate a profit by buying wholesale and selling retail
- Manage inventory control of all merchandise
- Research trends that can help the business in succeeding.
Personal Trainer
01.2016 - Current
- Lead in training clients at their home, using their own exercise equipment to improve health/wellness
- Evaluate client needs and personally help them achieve health goals
- Teach clients on how to modify exercises to see results quicker
- Work with clients on proper nutrition to meet their personal (weight) goals
- Complete assessments by establishing client’s situation and goals
- Create flexibility, core strengthening, and resistance training workout plans
- Provide clients with assistance in achieving their health goals.
Server
Nome Italiano
09.2022 - 11.2022
- Provided excellent table service to 50+ patrons a night by maintaining knowledge of all menu items, including beverages and wine list, making recommendations upon request
- Anticipated guest needs, ascertained satisfaction, and responded urgently and appropriately to guests concerns or requests.
Sales Representative / Assistant Manager
The Good Drop Wine Shoppe
04.2022 - 08.2022
- Conducted promotion of new and existing wine business portfolios
- Met monthly placement objectives and quotas on a regular basis
- Explained and described specific wine features to customers as requested
- Created, developed, and implemented strategic market initiatives by identifying and pursuing sound business opportunities – aligning with company strategy by leveraging the store's operational strengths
- Communicated with store clients to coordinate overall sales effort in accordance with established goals.
Education
Bachelor of Fine Arts -
University of North Florida
12.2014
Skills
- Operations Management
- Inventory Management
- Customer Service
- Business Ownership
- Training Ability
- Problem Solving
- Strategic Planning
- Time Management
- Payment Processing
- Clear and Effective Communication
Certification
ACE Certified Personal Trainer —Weight Management Coach / Nutrition Specialist
Timeline
Server
Nome Italiano
09.2022 - 11.2022
Sales Representative / Assistant Manager
The Good Drop Wine Shoppe
04.2022 - 08.2022
Small Business Owner
Reps With Ray, LLC
01.2016 - Current
Personal Trainer
01.2016 - Current
Bartender, Server
Eight Thirty Common
Bachelor of Fine Arts -
University of North Florida
Similar Profiles
Edward NdwigahEdward Ndwigah
Packaging Operator at Twenty-Five Thirty-One LimitedPackaging Operator at Twenty-Five Thirty-One Limited
Katie VelaKatie Vela
Event Coordinator at Twelve Thirty ClubEvent Coordinator at Twelve Thirty Club
Brenda BurkeBrenda Burke
Thirty-One Gifts Independent Consultant at Thirty-One GiftsThirty-One Gifts Independent Consultant at Thirty-One Gifts
Cadi DenesCadi Denes
Registered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical CenterRegistered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical Center
Ben HessingBen Hessing
Physician Compensation Senior Manager at ESSENTIA HEALTHPhysician Compensation Senior Manager at ESSENTIA HEALTH