Rachel Yancy, CPC-A
Villa Rica,GA
Summary
Medical Coding graduate with a solid record of experience in business administration and customer service. Excellent in active listening, problem-solving, and organization. I am looking for an entry level position as a medical coder, where my work experience and educational background can be optimized.
Overview
6
6
years of professional experience
Work History
Claims/Member Services Representative
Everise
08.2024 - Current
- Company Overview: Wellcare
- Addressing claim denials, appeals, and grievances, working with providers and members to resolve claim issues.
- Communicating with providers and members to clarify claim information and address inquiries.
- Reviewing and determining the accuracy and validity of claims, ensuring compliance with Medicare guidelines and regulations.
Tutor
Americorps
Douglasville, GA
01.2024 - 06.2024
- Provided math tutoring and testing services for elementary students.
Account Payables Clerk
Scott Evans Dodge
Carrollton, GA
08.2023 - 11.2023
- Identified areas where operational efficiencies can be improved in the accounts payable process.
Dispatch/Customer Service
Verida
Villa Rica, GA
11.2022 - 08.2023
- Assisted medicaid members and transportation providers with appointments and scheduling
- Used HIPAA and compliance protocols when dealing with members and transportation providers
Remote Customer Service Representative
LiveOps
Villa Rica, GA
09.2019 - 11.2022
- Provided customer service remotely as an independent contractor for retail, financial insurance, and telecommunication companies
Education
Medical Coding Certificate -
West Georgia Technical College
Waco, GA05.2025
Skills
- ICD-10-CM
- Medical Terminology
- CPT
- HCPCS
- ICD-10-PCS
- HIPAA Compliance
- Attention to detail
- Analytical thinking
- Multitasking and organization
- Time management
- Strong work ethic
Credentials
CPC-A
Timeline
Claims/Member Services Representative
Everise
08.2024 - Current
Tutor
Americorps
01.2024 - 06.2024
Account Payables Clerk
Scott Evans Dodge
08.2023 - 11.2023
Dispatch/Customer Service
Verida
11.2022 - 08.2023
Remote Customer Service Representative
LiveOps
09.2019 - 11.2022
Medical Coding Certificate -
West Georgia Technical College
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