Rachel Yancy, CPC-A
Villa Rica,GA
Summary
Medical Coding graduate with a solid record of experience in business administration and customer service. Excellent in active listening, problem-solving, and organization. Motivated individual pursuing entry-level medical coding role, eager to apply work experience and educational expertise.
Overview
6
6
years of professional experience
Work History
Claims/Member Services Representative
Everise
08.2024 - Current
- Addressed claim denials, appeals, and grievances to resolve issues effectively.
- Communicated with providers and members to clarify claims and address inquiries.
- Reviewed claims for accuracy and validity, ensuring compliance with Medicare guidelines.
Accounts Payable Clerk/Voluntary Tutor
Scott Evans Chrysler Dodge
Carrollton, GA
08.2023 - 05.2024
- Identified areas where operational efficiencies can be improved in the accounts payable process.
- Maintained accurate records of all accounts payable activities in the accounting system.
Dispatch/Customer Service
Verida
Villa Rica, GA
11.2022 - 08.2023
- Assisted medicaid members and transportation providers with appointments and scheduling
- Used HIPAA and compliance protocols when dealing with members and transportation providers
Remote Customer Service Representative
LiveOps
Villa Rica, GA
09.2019 - 11.2022
- Provided customer service remotely as an independent contractor for retail, financial insurance, and telecommunication companies
Education
Medical Coding Certificate -
West Georgia Technical College
05.2025
Skills
- ICD-10-CM
- Medical Terminology
- CPT
- HCPCS
- ICD-10-PCS
- HIPAA Compliance
- Attention to detail
- Analytical thinking
- Multitasking and organization
- Time management
- Strong work ethic
Credentials
CPC-A
Personal Information
Certification
- CPC - Certified Professional Coder - A
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Academy of Professional Coders
Timeline
Claims/Member Services Representative
Everise
08.2024 - Current
Accounts Payable Clerk/Voluntary Tutor
Scott Evans Chrysler Dodge
08.2023 - 05.2024
Dispatch/Customer Service
Verida
11.2022 - 08.2023
Remote Customer Service Representative
LiveOps
09.2019 - 11.2022
Medical Coding Certificate -
West Georgia Technical College
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